One of our clients - a leading haute couture international fashion brand is hiring for a Store Manager to oversee the daily operations of their Flagship store in UAE and managing the overall achievement of predetermined sales targets, coaching, and maintaining a highly motivated sales team, delivering exceptional levels of customer service Also responsible for developing, and maintaining a customer base by capitalizing on high profile clientele and sales.

Key Responsibilities: -

• Manage the store to achieve sales objectives.
• Coaching and visibility on the shop floor with the sales team and clients.

• Must adopt a customer-first approach and ensure all team members offer exemplary customer service expected from a luxury brand.
• Review sales results against budget with an action plan to achieve desired performance.
• Maintain a visually impressive boutique, continuously working on Visual Merchandising to augment it further.
• Working with Marketing & Communications Team to ensure that the overall marketing& communication strategy is aligned to store needs.
• Propose and implement necessary actions/events/ activities to achieve sales targets.

• Developing and maintaining deep customer relationships.
• Managing operational responsibilities including inventory, cash management, billing, and collections.
• Head interviews for store personnel.
• Initiate training for new employees
• Monitor the activities of the team.

• Guide sales team on extraordinary service, selling techniques, and ideas to deliver unique and memorable selling experiences.
• Must constantly educate oneself and other staff to enhance product knowledge.
• Act as a strong brand ambassador by always upholding brand values and ethos.
• Managing store targets and category sales targets.
• Drive the business results by maximizing weekly/ monthly sales plans - constant monitoring, review, and course correction.

• Create processes and lead the team to achieve high customer loyalty for the store.
• Enabling the team to perform through continuous coaching.
• Delivering a WOW experience to the Clients each time.

Desired Functional Skills: -

Knowledge of fashion trends, color schemes, fabrics, and designer labels. Well-versed in spoken English with other regional languages particularly Arabic.

Desired Behavioral Skills: -

Good aesthetic sense, effective communication skills, leadership skills, people management skills, well-organized and collaborative.

Experience and Qualifications: -

Graduate with 10-12 years of experience in bridal couture, menswear, and international fashion brand is preferred

Competitive package with standard benefits.

HTrust Human Resources Consultancy