As a Store Manager, you are responsible for excellent management of the store through the achievement of predetermined sales targets, coaching and maintaining a highly motivated sales team, delivering exceptional levels of customer service, developing, and maintaining a customer base by capitalizing on high profile clientele and sales. Key Responsibilities: - Manage the store to achieve sales objectives Coaching and visibility on the shop floor with the sales team and clients Must adopt a customer-first approach and ensure all team members offer exemplary customer service expected from a luxury brand. Review sales results against budget with an action plan to achieve desired performance. Maintain a visually impressive boutique, continuously working on Visual Merchandising to augment it further. Working with Marketing & Communications Team to ensure that the overall marketing & communication strategy is aligned to store needs Propose and implement necessary actions/events/ activities to achieve sales targets Developing and maintaining deep customer relationships. Managing operational responsibilities including inventory, cash management, billing, and collections. Head interviews for store personnel Initiate training for new employees Monitor the activities of the team Guide sales team on extraordinary service, selling techniques, and ideas to deliver unique and memorable selling experiences. Must constantly educate oneself and other staff to enhance product knowledge Act as a strong brand ambassador by always upholding brand values and ethos Managing store targets and category sales targets. Drive the business results by maximizing weekly/ monthly sales plans - constant monitoring, review, and course correction. Create processes & lead the team to achieve high customer loyalty for the store. Enabling the team to perform through continuous coaching. Delivering a WOW experience to the Client each time. Maintain a visually impressive boutique, continuously working on Visual Merchandising to augment it further. Desired Functional Skills: - Knowledge of fashion trends, color schemes, fabrics, and designer labels. Well-acquainted with regional languages as well as English Desired Behavioural Skills: - Good aesthetic sense, effective Communication skills, leadership skills, people management skills, well-organized and collaborative Desired Industry Experience: - Experience in bridal couture, menswear, and international fashion brand
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