MAIN PURPOSE: As the Boutique Manager for a Luxury Fashion house Dubai Mall store, reporting to the Retail Director Middle East and Africa, you will be an ambassador of the brand, effectively running the Boutique ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs. KEY RESPONSIBILITIES: Team Leadership & Engagement
Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions
Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L
Take accountability alongside Store Support for the health and safety management of the store
Supervise loss asset protection and risk management
Control stock loss within the boutique budget and implement stock audits effectively
Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control
With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support)
Business & Client Development
Develop the sales team to ensure their teams deliver an experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans
Identify, recruit and develop talents and work with HR to secure succession plans
Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions
Take part in the recruitment, training, evaluation, motivation and development of the staff
Network with LVMH colleagues to share best practices
Operations
Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions
Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L
Take accountability alongside Boutique Support for the health and safety management of the store
Supervise loss asset protection and risk management
Control stock loss within the boutique budget and implement stock audits effectively
Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control
With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support)
PROFILE
PROFILE & EXPERIENCE:
Extensive Boutique management retail experience in the luxury goods sector.
Existing International Clientele network
Experience in managing VIP client events
Excellent communication and relationship building skills
Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
Strong knowledge of fashion, trends and specifically RTW product division
Keen interest in culture and art
Fluency in English is essential, Arabic or Russian is a plus
Master Degree desirable
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.