Job Description

About Us:

London Educational Centre is a premier tutoring organization offering high-quality academic support to students across various subjects. We are currently seeking

energetic and motivated Sales and Student Relationship Officers (SROs)

to join our growing team and play a key role in driving student enrolment, managing client relationships, and ensuring service excellence.

Key Responsibilities:

Lead Conversion

Actively follow up on assigned leads via calls and WhatsApp. Understand customer needs before presenting our services. Coordinate with academic staff to tailor course offerings based on individual student requirements. Present customized learning plans and encourage enrolment through clear, value-driven communication. Consistently meet monthly lead conversion targets.

Data Management

Accurately update all student and lead information in the CRM system. Ensure complete and correct KYC data entry, including scheduling and invoicing in Teachworks. Conduct daily verification of records across platforms to maintain 100% data accuracy. Maintain proper documentation of physical payment slips and ensure system integrity.

Sales Target & Outreach

Drive high-volume sales and meet monthly targets set by the reporting manager. Ensure 100% advance payments for all enrollments. Maintain a daily sales tracker and report progress. Coordinate with the marketing team to align campaigns with sales goals and drive enrolment.

4. Customer Relationship & Service Excellence

Build and nurture positive relationships with students and parents to promote retention and referrals. Address inquiries and resolve concerns promptly, ensuring a superior customer experience. Collect feedback after each session and escalate issues using the designated form. Proactively gather Google reviews and client testimonial videos as per company guidelines.

Requirements:

Proven experience in sales, customer service, or student support roles (preferably in the education sector). Excellent communication and interpersonal skills in English & Arabic. Strong organizational and data-entry skills with attention to detail. Tech-savvy, with familiarity in CRM systems and scheduling tools. Energetic, self-motivated, and target-driven. Willingness to travel locally for lead generation and outreach activities.

What We Offer:

Attractive base salary with performance-based incentives. Ongoing training and professional development. Friendly and collaborative team environment. Opportunity to grow within a reputed and expanding educational organization.
Job Types: Full-time, Permanent

Pay: QAR4,000.00 - QAR5,000.00 per month