Job Description

Warm Greetings from Happiestminds Technologies,
Please find below JD and kindly go-through company profile link in Signature and do apply if you are interested
Site Reliability Engineer (SRE)
From designing fault-tolerant architectures to leading incident responses, youll have the freedom to shape how we deliver stable, secure, and high-performance banking services.
About the Role
Were looking for a talented Site Reliability Engineer (SRE) to keep our systems running smoothly, reliably, and at scale. Through smart automation, deep observability, and a calm head in a crisis, youll help us balance speed, compliance, and stability, working alongside DevOps, Cloud, Quality Engineering, and Product teams to drive continuous improvements in performance, security, and resilience.
Youll play a key role in enhancing reliability, accelerating delivery, and ensuring seamless digital experiences for ADCB customers.
This role reports directly to our Lead SRE / Tribe Executive Manager.
What You Will Be Doing

• Define and implement SLIs / SLOs and error budgets for business-critical digital banking services.
• Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue.
• Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact.
• Lead incident management from on-call triage and root-cause analysis to blameless postmortems with actionable follow-ups.
• Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews.
• Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience.
• Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency.
• Automate operational toil -- from runbooks and remediation scripts to proactive health checks and self-healing workflows.
• Collaborate with DevOps to embed reliability gates and validations into CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI / CD or Azure DevOps).
• Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities.
• Maintain high-quality documentation, playbooks, and operational standards across environments.
• Ensure operational compliance and security alignment with internal controls and regulatory standards.
• Analyze system performance, availability, and cost data to continually optimize operations.
• Provide reliability support and escalation guidance for critical production systems during major incidents.

Skills Required