Job Description

Location
Doha, Qatar
Experience

Job Type
Outsourcing



:


Oversee day-to-day operations of the cleaning team, ensuring they are focused on cleaning-related tasks.

Coordinate and delegate cleaning responsibilities and oversees overall performance of the site team and sub-contracted services.

Coordinate and manage cleaning shifts, personnel schedules, and service delivery.

Guarantee adherence to cleaning standards in accordance with industry best practices.

Professionally handle the scope and Key Performance Indicators (KPIs) to enhance the company's positive image and reputation.

Conduct fundamental cleaning training for staff, providing knowledge on standard machinery.

Conduct daily briefings before work commencement, covering essential work details for the staff.

Demonstrate familiarity with the proper use of cleaning chemicals, equipment, and machinery.

Record staff attendance, maintain daily attendance records, and implement an effective documentation structure and key work processes for the contract. Communicate regularly with the client for daily reporting.

Execute toolbox talks in line with the plan issued by the Manager, ensuring staff attendance and comprehension.

Support the implementation of the computer-aided facility management (CAFM) system in the contract to enhance reporting efficiency and administrative effectiveness. Provide advice to the team and CAFM departments on schedule changes and suggest improvements.

Competently work with any CAFM system for updating and closing work orders.

Interact confidently with clients to address their needs and concerns.

Organize cleaning schedules and efficiently allocate resources.

Report cleaning-related tasks and Health, Safety, and Environment (HSE) incidents.

Define cleaning task requirements and provide support for cleaning surveys and estimations as needed.

Conduct regular inventory audits of fixed assets and monitor the use of cleaning chemicals and other cleaning consumables or hygiene products

Perform random audits and quality control checks for entire site operation

Prepare material requests for ordering from main stores or procurement, preventing any shortfall of standard consumables and materials on-site.

Assist the Manager in establishing a clear, transparent real-time reporting scheme for the contract on a daily, weekly, and monthly basis.

Generate completion reports and monitor consumption of resources.

Ensure all tasks are managed within the set budget and meet client satisfaction.

Reinstatement of site storage facilities in line with BICSc standards.

Able to work on remote locations and multiple sites.

Controls and review all sub-contracted services on site and conduct quality audits

Contract retention 100%.

Internal Work Relationships within Group:

Compliance with all HSE regulations and BICSc

External Work Relationship within Group:

Subcontractors: execution of assignment, site progress, Daily Progress reports, interaction with client.

Close coordination with the entire cleaning team on ground.

Education Qualification:

Minimum Completion of Secondary Level of Education

BICSs certification Experience:

Currently holds a Valid Qatar Driving License (

Mandatory

)

Minimum of 5-7 years of experience working as a supervisor or senior supervisor in Middle East

Exposure to a multicultural environment

Trouble shooting and problem-solving experience

Experience in deep cleaning activities

Experience and understanding of CAFM usage and functions

Behavioral Skills:

Time Management

Basic Knowledge on using MS Offices

High level of customer orientation/understanding

Strong staff Management

Operation Management (Planning & Organizing)

Cleaning procedures and techniques

Excellent verbal and written communication

* Commitment to equality and diversity.