Job Description

Digital Operations & RFID Senior Specialist - EM
Area: Retail Emerging Markets
Department: Retail Operations and Consumer Excellence EM
Direct Reporting Line: Manager RFID & Digital Retail EM
Indirect/secondary reporting line:
Location: Dubai UAE
GSMS Grade: P1
Number of Personnel Managed: None
Cost Center/Budget and/or Revenue Responsibility: None
Purpose & Overall Relevance for the Organization:
This role is primarily responsible for driving the successful implementation of RFID technology across EM Retail, ensuring alignment with Adidas Group policies and EM Digital Retail standards. The position will focus on maximizing profitability by supporting the preparation and deployment of RFID tools in retail stores and coordinating the execution of RFID-related action plans. Additionally, the role will oversee the rollout of retail initiatives, ensuring seamless integration and adherence to regional priorities.
Key Responsibilities:

• Collaborate with the EM Retail management team to ensure the effective implementation of EM priorities, with a strong focus on RFID deployment.
• Work cross-functionally with Store Operations, Hub Retail, Tech, Merchandising, SCM, IT, Finance, and Back Office teams in both Hub and Cluster regions.
• Support the SIT and UAT stages, ensuring successful project management and hardware deployment.
• Lead the RFID pilot project, then support the rollout of the developed initiatives across the market in collaboration with business partners, including Retail Directors and District Managers.
• Organize and facilitate meetings to inform and engage the organization on key initiatives, ensuring alignment and motivation.
• Document and share knowledge related to key initiatives, ensuring accessibility for the organization.
• Create and support learning content for involved teams, ensuring regular updates and improvements.
• Deliver training and materials to drive operational efficiency within impacted functions.
• Develop and implement a Change Management strategy, including creating a Master Plan and initiating change within the market organization.
• Regularly review and update internal and external policies and standards based on new systems and tools.
• Prepare new guidelines for markets and districts in response to Market EM requests.
• Identify and support significant improvement opportunities to support the digitalization of Back of House and Back Office functions.
• Develop standards for performance, tools, and services based on best-in-class practices for digitalization in Back of House operations.
• Support the development and testing of new processes and procedures to improve operational efficiency.
• Enhance productivity in Back of House operations, including Omni Channel services and delivery processes, while monitoring KPIs and providing timely feedback to drive positive results.
• Collaborate closely with Process Improvement FoH and Digital teams to create a holistic store ecosystem that fosters reciprocal interaction between Front of House and Back of House operations.
• Support efforts to address ongoing requests and resolve current issues, ensuring continuous improvement.

Authorities:

• N.A.

Key Relationships:

• Retail & digital operations - HUB
• Retail Excellence - Clusters
• IT - global and regional
• SCM
• Business Solutions
• Store Development
• Merchandising
• Human Resources and Retail Training

Knowledge, Skills and Abilities:

• RFID knowledge and understanding coupled with project management skills
• Retail processes understanding (BOH operations)
• Influencing skills
• Ability to work effectively within a team environment and under pressure
• Strong analytical skills and an innovative thinker
• Good planning, communication and presentation skills, with the ability to work and deliver in changing environments
• Solid project management skills from initiation to closure
• Analytical mindset and an innovative thinker
• Advanced user of MS Office suite of products
• Fluent in English
• Additional languages are an advantage
• Geographically mobile

Requisite Education and Experience / Minimum Qualifications:

• University degree and/or commercial training in the area of Finance, Accounting, Economics, Marketing or Sales is preferred (or similar business experience)
• 2-4 years retail operations experience
• RFID knowledge and understanding a must
• Minimum one-year project management experience

Skills Required