Specialist Vendor Performance
Dubai, United Arab Emirates
Job Description
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This role will involve managing analytics and reporting for Vendor Operations and Vendor Performance across the country. The Vendor Operations Specialist will take ownership of analytics, reporting, and improving service levels by measuring compliance, finding performance gaps, and recommending key actions to improve performance.
What\'s On Your Plate?
- Reporting and monitoring of KPIs and performance SLAs.
- Conduct detailed data analysis to identify and solve vendor operations and performance problems by analyzing and deriving insights from large, complex sets of data.
- Providing all data needed for vendor performance improvement at the country level and acting as a consultant for the Operations Manager.
- Optimize key KPIs such as coverage, preparation time, vendor delay, reducing offline duration, etc, through clear insights and recommend action areas for overall improvement.
- Manage related back office tools and make necessary adjustments based on business needs.
- Manage key projects for performance improvement.
- Run experiments, develop dashboards, and use data visualizations to communicate results to leadership.
- Support the Vendor Operations team in executing strategic projects.What Did We Order?
- Bachelor\'s Degree in computer engineering or equivalent
- 3-5 years of experience in food/grocery tech industry is highly preferred
- Extensive experience in SQL, Data Analytics tools like tableau, Looker, etc
- Strong communication skills, both written and verbal
- Good stakeholder management skills: experience in presenting to cross-cultural team members and cross-functional teams
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, handle stress
- An individual contributor who can work in a fast-paced environment with a make-it-happen attitude
- A motivated team player and support Logistics function overall objectives by going the extra mile.
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Job Detail
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Job IdJD1640899
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned