Job Description

Job Title INT

Description


Core Responsibilities:-
Analyze fraud incidents/trends and obtain inputs from various anti-fraud teams (Cards Fraud FRI, FR FLOD etc.) and use that to identify practical controls for fraud prevention
To work closely with FAB IT, Digital and other business groups to ensure fraud controls are inbuilt at the product/channel conceptualizing stage to prevent frauds
Ultimately fraud incidents and losses should reduce
Ensure all the requirements related to consumer protection are fulfilled from fraud risk perspective.
Specific Accountabilities:-
Ensure each and every digital journey/offering is evaluated for fraud risk at the design stage itself before it gets finalized
Engage with teams in digital, IT and products to ensure FRI has a say in the journey/offering/product program without any impact on the costing and go to market timelines
Work closely with Fraud prevention & detection, monitoring, projects, investigation and governance team to enhance knowledge about on-going fraud trends
Participate in industry meetings, liaise with external entities to identify fraud trends and test controls
Design the UAT from FR perspective so that controls are tested before new product/process goes live
Implementation of recommendations to address frauds with customers
Reporting requirements to the internal/external stakeholders due to fraud
Tracking of deliverables which are joint responsibility with other teams in the bank around customer awareness, staff awareness, trainings etc.
Ensure all fraud related requirements of Consumer Protection as per CB UAE requirements are delivered effectively, efficiently and timely.
Ensure periodic awareness within FRI team of the Consumer Protection requirement, of the enhancements and changes in Digital journey.
Qualifications
Graduate / Post graduate
Certified Fraud Examiner, Information/digital security, AML related certification
Experience:-
Minimum of 5 years of experience in fraud prevention/investigations with focus on digital channels
Experience of using technology to prevent//detect frauds
Value-based Behaviors:-
Trusted, Knowledgeable, Collaborative, Enterprising
Should not get intimidated, able to perform under pressure and with tight timelines, should be self-motivated and having high emotional intelligence so that external factors do not affect the work ethics.
Technical Competencies:-
Knowledge of banking products, channels and fraud schemes including those related to Corporate Banking, Treasury, IT and Operations and Personal banking group as well as fraud schemes on digital channels
IT knowledge to ensure technology is used to prevent frauds
Excellent Oral and written Communication skills.
Additional Information
This role is responsible for ensuring Fraud Risk controls are inbuilt as part of digital journeys, products and processes. Job holder would work closely with different units within Fraud Risk & Investigation to ensure FR concerns are addressed at the conceptualization stage for digital/channels/offerings without any cost overruns or impact on the 'Go to' market: timelines.
The job holder would own the consumer protection related requirements at GFRI

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