We are a well-established ladies spa seeking an experienced
Spa Manager
to oversee daily operations, lead teams, and drive service excellence and revenue growth. The ideal candidate is a strong leader with hands-on spa management experience and a passion for customer experience.
Key Responsibilities
Oversee daily spa operations across services, staff, and client flow
Manage and motivate therapists, receptionists, and supervisors
Ensure high standards of service quality, hygiene, and compliance
Monitor KPIs: revenue, targets, productivity, retail sales, and retention
Handle staff scheduling, attendance, and performance management
Resolve client complaints professionally and efficiently
Coordinate with marketing and management on promotions and campaigns
Control expenses, inventory, and ordering processes
Requirements
Female candidate (ladies spa environment)
Minimum
3-5 years' experience
as Spa Manager or any hospitality/wellness management role
Strong leadership and people-management skills
Solid understanding of spa services, retail, and operations
Experience with salon/spa software (Zenoti or similar is an advantage)
Excellent communication skills in English (Arabic is a plus)
What We Offer
Competitive salary + performance incentives
Professional work environment
Career growth opportunities
Job Type: Full-time
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