Soft Service Supervisor

Dubai, DU, AE, United Arab Emirates

Job Description

We are looking for a Soft Service Supervisor

Roles & Responsibilities

Key Responsibilities:



Site Supervision:

Conduct regular visits to all towers under scope (minimum once or twice a week per site). Monitor service delivery and ensure staff performance meets expectations.

Team Oversight:

Supervise on-site staff and ensure coverage where no direct supervisors are present. Coordinate staff scheduling, replacements, and attendance monitoring through the biometric system.

Client Coordination:

Act as the main point of contact for client communications on-site. Attend meetings and provide updates as required.

Reporting & Documentation:

Prepare and submit monthly operational reports to the client for invoice processing. Maintain site logs, incident reports, attendance summaries, and other required documentation. Support the finance and billing teams with necessary operational data.

HSE & Compliance:

Coordinate with the HSE team for site audits and compliance checks. Ensure all sites follow safety standards and protocols. Support staff training and awareness on HSE procedures.

Operational Support:

Report maintenance needs and coordinate with relevant teams for action. Ensure material stocks are tracked and replenished as needed.
Desired Candidate Profile

Requirements:



2-5 years of experience in FM or soft services supervision Strong leadership and team coordination skills Excellent communication and reporting ability Familiarity with HSE requirements and site audit processes Proficient in report writing and Microsoft Office Valid UAE Driving License (Mandatory)
Job Types: Full-time, Permanent

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Job Detail

  • Job Id
    JD1939584
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned