Social Media Moderator ( For Saudi Only )
Riyadh, Saudi Arabia
Job Description
ToYou is a leading, super-app in Saudi Arabia. We deliver just about anything: food delivery from restaurants, supermarkets, pharmacies, and many other stores and merchants and the application is continuously evolving. At ToYou we aim to provide a great experience to our users by connecting them with thousands of merchants across Saudi Arabia.
At ToYou we take great pride in our diverse team. With their different backgrounds, experiences, and visions, they are the key factor to our success, so if you are interested in joining a team with great minds and talents, ToYou is the right place for you.
We are looking for a Social Media Moderator to join our talented team. If you feel that this role is right for you, we would love to hear from you!
Role responsibilities:
Role qualifications:
Additional information:
What we offer:
Applicants are kindly requested to submit their CV in English.
All applications will be treated in strict confidence.
At ToYou we take great pride in our diverse team. With their different backgrounds, experiences, and visions, they are the key factor to our success, so if you are interested in joining a team with great minds and talents, ToYou is the right place for you.
We are looking for a Social Media Moderator to join our talented team. If you feel that this role is right for you, we would love to hear from you!
Role responsibilities:
- Community management: Monitoring, managing, handling, moderating, resolving customers’ queries coming from different Social Media and online channels, responding though SM platforms, tools, emails.
- Maintaining the overall sentiment and the brand’s health.
- Tracking results, making analysis or suggesting new ideas and solutions to optimize a current process.
- Report, escalate and follow up with cross departments.
- Following and maintaining SM policies and guidelines.
- Developing and creating scripts/captions/content if required.
- Creating and publishing content if required.
- Any other tasks mandated by the management.
Role qualifications:
- Good communication skills.
- Excellent English/Arabic verbal and writing skills.
- Computer literate (MS Office)
- Demonstrated work experience in a similar role of at least 6 months.
- University degree or diploma in a relevant discipline.
- Proactive approach and ability to work in a team environment.
Additional information:
- Rotation shifts and off days are applicable.
What we offer:
- An attractive remuneration package.
- Contemporary work environment.
- Private medical insurance for employee and immediate family members.
Applicants are kindly requested to submit their CV in English.
All applications will be treated in strict confidence.
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Job Detail
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Job IdJD1445122
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRiyadh, Saudi Arabia
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EducationNot mentioned