Job Description

SME Relationship Manager - First Abu Dhabi Bank - Abu Dhabi, UAE
Position Overview
The SME Relationship Manager role at First Abu Dhabi Bank in Abu Dhabi is responsible for acquiring, managing, and growing high-value SME client relationships. The role focuses on expanding the bank's liability and asset base, increasing wallet share, driving revenue growth, and ensuring disciplined risk management while supporting the economic development of the UAE SME sector.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Sales-Business Development
Salary: 18000-28000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Acquire new to bank high-value SME clients and deepen existing relationships to grow liabilities and revenues
• Build strong client engagement to understand business needs and improve banking services
• Increase wallet share through effective cross-selling and upselling of banking products and services
• Drive sales volumes and market share within the assigned SME segment
• Ensure timely response and turnaround of customer requests and business applications
• Structure pricing for GM and Cash products in coordination with internal stakeholders
• Establish a customer-focused approach that delivers a strong competitive advantage
• Actively source new business leads and follow up on prospects within designated market segments
• Plan and conduct regular client visits, including joint visits with GTB and GM partners
• Coordinate with product managers and specialists to promote relevant bank offerings
• Provide customers with accurate and timely product information and updates on new services
• Prepare and maintain a self-development plan and participate in required training programs

Risk Management Responsibilities

• Ensure timely and accurate updating of KYC documentation
• Work closely with internal teams to manage compliance, operational, and credit risks
• Prepare credit applications, analyze financial statements, and submit for approval in line with bank policies
• Ensure credit applications and renewals are completed accurately and within regulatory frameworks
• Assess creditworthiness, recommend appropriate credit limits, and manage portfolio risk proactively
• Identify early warning signals of account stress and pursue recovery of past due exposures
• Monitor portfolio quality and ensure timely renewal of facilities within agreed timelines
• Adhere to bank policies, procedures, and regulatory requirements in structuring and pricing
• Support internal audit and risk reviews and address audit findings within agreed timelines
• Monitor potential money laundering activities and coordinate remedial actions with management

Candidate Requirements

• Bachelor's degree from a recognized university
• Proven experience in SME or business banking relationship management
• Strong sales management skills and ability to work as a team player
• Excellent interpersonal, negotiation, and influencing skills
• Strong analytical and business assessment capabilities
• Ability to structure and assess complex SME facilities, including those with international exposure
• Strong leadership presence with performance and result-driven mindset
• Good understanding of SME banking products and competitive landscape
• Strong communication skills including written, verbal, and presentation abilities
• Postgraduate qualification in business management or business administration is an advantage

Why Join Us

• Relationship-driven role within the UAE's largest banking institution
• Direct impact on SME growth and economic development
• Balanced focus on sales growth and disciplined risk management
• Strong product platform and internal stakeholder support
• Competitive compensation and long-term career progression

About the Company
First Abu Dhabi Bank is the UAE's largest and global bank, delivering comprehensive corporate, SME, retail, and investment banking solutions. Headquartered in Abu Dhabi, FAB combines international expertise with deep local market knowledge, strong governance, and a commitment to supporting sustainable growth for businesses across the UAE and beyond.
Job Title SME Relationship Manager - First Abu Dhabi Bank - Abu Dhabi, UAE
SME Relationship Manager - First Abu Dhabi Bank - Abu Dhabi, UAE
Position Overview
The SME Relationship Manager role at First Abu Dhabi Bank in Abu Dhabi is responsible for acquiring, managing, and growing high-value SME client relationships. The role focuses on expanding the bank's liability and asset base, increasing wallet share, driving revenue growth, and ensuring disciplined risk management while supporting the economic development of the UAE SME sector.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Sales-Business Development
Salary: 18000-28000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Acquire new to bank high-value SME clients and deepen existing relationships to grow liabilities and revenues
• Build strong client engagement to understand business needs and improve banking services
• Increase wallet share through effective cross-selling and upselling of banking products and services
• Drive sales volumes and market share within the assigned SME segment
• Ensure timely response and turnaround of customer requests and business applications
• Structure pricing for GM and Cash products in coordination with internal stakeholders
• Establish a customer-focused approach that delivers a strong competitive advantage
• Actively source new business leads and follow up on prospects within designated market segments
• Plan and conduct regular client visits, including joint visits with GTB and GM partners
• Coordinate with product managers and specialists to promote relevant bank offerings
• Provide customers with accurate and timely product information and updates on new services
• Prepare and maintain a self-development plan and participate in required training programs

Risk Management Responsibilities

• Ensure timely and accurate updating of KYC documentation
• Work closely with internal teams to manage compliance, operational, and credit risks
• Prepare credit applications, analyze financial statements, and submit for approval in line with bank policies
• Ensure credit applications and renewals are completed accurately and within regulatory frameworks
• Assess creditworthiness, recommend appropriate credit limits, and manage portfolio risk proactively
• Identify early warning signals of account stress and pursue recovery of past due exposures
• Monitor portfolio quality and ensure timely renewal of facilities within agreed timelines
• Adhere to bank policies, procedures, and regulatory requirements in structuring and pricing
• Support internal audit and risk reviews and address audit findings within agreed timelines
• Monitor potential money laundering activities and coordinate remedial actions with management

Candidate Requirements

• Bachelor's degree from a recognized university
• Proven experience in SME or business banking relationship management
• Strong sales management skills and ability to work as a team player
• Excellent interpersonal, negotiation, and influencing skills
• Strong analytical and business assessment capabilities
• Ability to structure and assess complex SME facilities, including those with international exposure
• Strong leadership presence with performance and result-driven mindset
• Good understanding of SME banking products and competitive landscape
• Strong communication skills including written, verbal, and presentation abilities
• Postgraduate qualification in business management or business administration is an advantage

Why Join Us

• Relationship-driven role within the UAE's largest banking institution
• Direct impact on SME growth and economic development
• Balanced focus on sales growth and disciplined risk management
• Strong product platform and internal stakeholder support
• Competitive compensation and long-term career progression

About the Company
First Abu Dhabi Bank is the UAE's largest and global bank, delivering comprehensive corporate, SME, retail, and investment banking solutions. Headquartered in Abu Dhabi, FAB combines international expertise with deep local market knowledge, strong governance, and a commitment to supporting sustainable growth for businesses across the UAE and beyond.
Post Details
Job Start Date
Salary from 18000.00
Salary to 28000.00
Number of Vacancies 1
Location -
Location City Abu Dhabi
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required