The Skin Care Expert will focus on one primary objective \xe2\x80\x93 creating a memorable shopping experience for customers. Our Client is searching for passionate beauty lovers that want to assist the company\xe2\x80\x99s customers through their beauty experience, and to be the advisor on their journey.

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Responsibilities

• Presence in the determined Point of Sales (POS) on predefined timings & Days to promote
• the brand & advice clients, and explain to them how our Products will help manage their
• skin disorders.
• Strictly follow the agreed 7 Selling Steps Structure in her Sales Calls with the Customers
• Propose a complete treatment solution to help solve a skin disease/ condition rather than a
• single product.
• Keep professional relationships & positive attitude with Pharmacy Staff.
• Assists customers by demonstrating products, devices, and applications of products.
• Recommends additional and complementary products and/or services based on
• information provided by the Customer or items already selected for purchase.
• Accountable for all operations management aspects, including inventory\xe2\x80\x90related
• processes, merchandise resets, visual ad sets, and pricing compliance.
• Understands marketing calendar and confirms store setups to correlate with marketing
• launches.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure our customers are informed about and enrolled in our Loyalty program.
• Maintain a professional store environment and communicate inventory issues.
• Understands sales plan by week and executes to plan.
• Report, Follow & Apply the Stock Allocation Process within her POS.
• Report, Follow & Apply the damaged, Expiry & near expiry Management Process within her POS.
• Attend all the assigned pharmacy sales events and ensure proper teamwork with all teammate
• in the event.
• Support with the launch of new products.
• Database collection and follow\xe2\x80\x90up with the consumer about the skin condition.
• Monitor & Report competitor\xe2\x80\x99s activities (New Launches \xe2\x80\x93 Events \xe2\x80\x93 Marketing Activities) Via
• Business WhatsApp Groups & Emails.
• Have the required knowledge of competitor\xe2\x80\x99s products and consumer\xe2\x80\x99s interests & concerns
• in order to answer their questions and provide more complete information.
• Initiate with the line manager any idea to support increasing RSO and brand market share.
• Support KAM & commercial team in the proper fast liquidation of any nearly expired items inside
• POS.
• Build dynamic relationships with retailers and customers, as well as develop and
• strengthen training and communication skills.
• Act as a trusted advisor to customers.
• Ensure sending the agreed WhatsApp marketing & brand messages to the consumer as per plan.
• Conduct consumer meet the expert meeting \xe2\x80\x9cMTE\xe2\x80\x99 as per plan and ensure and follow
• the agreed meeting structure.
• Patriciate efficiently in Company\xe2\x80\x99s care digital platform and ensure a strong professorial presence with proper content.
• Create monthly required content for Company\xe2\x80\x99s care platform.
• Ensure sending follow-up messages to the customers according to current needs.
• Invite the consumer to Company\xe2\x80\x99s CRM loyalty program.
• Report daily sales to the line manager.
• Daily POS stock update.
• Report sales event sales and collected consumer databases.
• Report required feedback by the line manager in the agreed templates and time.
• Report any visibility, seen Rx, TMA, and feedback.
• Attend the company meeting as per communicated with the line manager.
• Apply expenses timely according to company policy.
• Apply for the agreed leave in the company system and within the alignment of business needs, manager approval
• & HR policy.
• Attend company-assigned training.

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