Job Description

Site Manager Responsibilities:

• Lead the operations for the venue responsibly and proficiently.

• Align goals and milestones with the goals and milestones set by the Senior Management.

• Make decisions to start or stop operation, mitigate and solve operational issues escalated by team.

• Deliver operating plans, policies and procedures, risk management, headcount plan, job descriptions, training content and any other document related to the venue operations.

• Coordinate with concessionaire operations (e.g. Rides, F&B, Retail, etc.) ensuring high quality operations and providing reasonable support towards their success.

• Supervises and coordinates activities of all workers engaged in operating rides and venue.

• Inspects ride equipment for operating condition and safety

• Assigns team members their duties and inspects work for conformance to prescribed standards

• Conducts periodic quality checks to ensure assigned tasks were delivered as expected. The signing authority confirming all the checks done as per the checklist.

• Custodian of all the documentation and checklists. Ensures that the team is updated with all the latest developments and is following the latest version of the checklists.

• Ensuring values such as Safety, Service, Standards and Sales are met

• Leads the team in emergency situations and contacts concerned departments to follow up on any Incident that occurred or medical help required at the site.

• Evaluate staff performance and provide training where necessary

• Keep a track of Employees performance, productivity and appraisals

• Prepare daily reports

• Respond to last minute issues

Site Manager Requirements:

• Prior 4-5 years of experience in a customer facing environment in any theme park, amusement ride or adventure sports

• Fluent in English

• Comfortable to work 6 days a week including weekends/holidays

• Physical demand includes prolonged standing in an outdoor environment

• Natural leadership abilities

• Excellent interpersonal and communication skills

• Computer literacy skills

• Ability to work in a fast-paced environment

• Comfortable engaging with large groups of people

• UAE driving license is a must.

• Knowledge of health and safety protocols

• Excellent time management skills

• Ability to problem-solve

• Ability to multitask

• Use a radio and respond to commands with background noise, for the duration of shift

• Work outdoors and in varied light conditions including low or diminished lighting; maintain concentration/focus (e.g. ability to interpret the work environment and make decisions on predetermined operating policies and procedures)

Job Type: Full-time COVID-19 considerations:
All guests are required to adhere to the latest COVID-19 guidelines by the DHA or Ministry of Health. Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• work related: 5 years (Required)