To ensure a smooth and efficient operation of the Farah Experiences Leisure Facilities in the Technical Services Show Technology Department in relation to the Company Core Process; thus directly impacting on the maintenance of rides, attractions and facilities. This position supervises, monitors the day-to-day operations, up keep of projection, audio, lighting and special effects the rides and attractions. Job Scope:
Manages a team of Frontline Colleagues to include their on-the-job training, daily attendance, grooming coaching, appraisals and personal development plans.
Ensure that policies, procedures and performance standards that are in place in the department are being adhered to.
Forecast and maintain required spares and consumables in Maximo system.
Creates, evaluate, and maintain departmental policies applicable to current work settings.
Trains subordinates on how to level up technical know-how and source for applicable trainings to enhance knowledge.
Update Maximo system for all AVL transactions & approvals when it comes to Work Order, Purchase and Material Requisition, Service Request, etc.
Checks and evaluate proper manpower allocation in line with duty roster.
Coordinate, facilitate project initiated by contractors.
Identify point of improvement beneficial for AVL section.
Directs, supervises, and mentors Senior Technician and Technician activities in line with departmental objectives and workloads for the day.
Execute directions given by Manager and Director to attain goals and targets.
Task train Colleagues in the safe operation of equipment and to follow departmental policies and procedures.
Conduct Colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth, coach and discipline colleagues to motivate and improve performance.
Assign and delegate tasks as required and follow-up.
Ensure that all safety rules and procedures are being adhered to at all times.
Ensure a clean and safe operating environment and raise any defects to their Manager’s attention.
Conduct communication briefings as required.
Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately.
Deal with any internal or external customer requests and issues that are beyond the scope of their frontline Colleagues.
To be considered for this role, you will need: Essential:
Related technical qualification.
3+ years in a similar theme park environment.
Hands on installation experience.
Proven ability in troubleshooting.
Problem solving skills.
Able to adhere to strict timelines.
Clear understanding of both written and spoken English.
Computer skills.
Ability to understand one line drawings and schematics.
Able to spend long hours standing if required.
Possess a firm knowledge of installation tools ad have the ability to use them.
Ability to lift at least 25 kg.
Desirable:
2+ years’ experience in the event and entertainment industry.
2+ years’ experience in supervising teams.
Operated Audio and Lighting systems for live entertainment.
Component repairs of Audio, Lighting and video equipment.
People Person who works well alone and part of a larger team
Self-Motivated , task driven individual who wants to get the job done
Ability to supervise small teams.
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