POST CONTRACT PROCESSING

o Process the signed exhibitor participation contract internal
o Provide documentation to finance for upgrade, downgrade or cancellation of the stand and keep the exhibitor list updated
o Send invoice and facilitate payment collection, make sure that the collection forecast is updated and signed off every week
o Update exhibitor list, making sure the exhibitor contacts are updated and stand details are in line with the Floor plan

EXHIBITOR SERVICES

o Communicate the Exhibitor Manual, deadline and mandatory forms with exhibitors once the Manual is live
o Develop & share exhibitors briefing (Exhibitor Guide, FAQ & Manual & Forms/COVID- 19 rules)
o Collate information for exhibitor directory and products, making sure to be completed within the deadline or maximum two weeks prior the event
o Handle Exhibitors\xe2\x80\x99 operational questions over the phone or emails (exhibitor zone, badge registration, stand construction, onsite services, etc...)
o To oversee the risk in terms of forms submission deadlines and be able to take actions independently, if needed
o Develop & share exhibitor e-signature and e- invitations
o Coordinate with Marketing to post Exhibitors on the event social media page. To share the link with exhibitors
o Gather the stand visuals from exhibitors who booked stand packages & share with the appointed contractors
o Follow up on the mandatory forms prior to the deadline

BADGE REGISTRATION

o Manage the badge registration for exhibitors, organizers, contractors, suppliers and speakers
o Provide a briefing with the registration company to build the system
o Develop a walk-through document which will be used by the exhibitors and CS Team
o Manage Exhibitor log-in generation (by bulk or individual)
o Coordinate with the supplier the deadline for printing and onsite distribution schedule

SPONSORS DELIVERABLES & SERVICES

o Appoint someone from RXPH Team & provide a briefing
o Provide the signed contracts to update the tracking sheet, identify the deliverable based on the team\xe2\x80\x99s responsibility
o Monitor the progress on a weekly /adhoc basis (with Marketing team)
o Deliver the VIP/ sponsor passes as per the agreement

ONSITE EXHIBITOR SERVICES MANAGEMENT

o Manage onsite exhibitor help desk & customer service
o Brief & manage the onsite temp staff at the exhibitor help desk with the information they need to answer all the inquiries from exhibitor
o Responsible for briefing exhibitors on badge collection schedule, suppliers, teams contact, COVID- 19 rules & other general information

EXHIBITOR ZONE/ ONLINE EXHIBITOR DIRECTORY/ WEBSITE

o Responsible for Exhibitor Zone update at the atlas back-end (content + template)
o Update Exhibitor Directory page on the event website page
o Assist/ guide Exhibitors on promoting their company online which will include contact details, company profile, product images & description, press releases, brochures, marketing materials and link to social networks
o Generate Log-in details to access the Exhibitor zone/ badge registration & share with them
o Follow up on the new products/ innovations
o Follow up and complete the Business Connect contact forms

BUDGET MONITORING/ SUPPLIERS APPOINTMENT

o Monitor the budget, making sure that cost is in line with the previous edition or lower if possible
o Support on suppliers\xe2\x80\x99 appointment and documentation assessment via OneTrust System. Coordinate the required document with the involved team (MSA + SOW)
o Responsible for appointing key suppliers & contract negotiation (hotels, exhibitors\xe2\x80\x99 reception, transportation & travel agent)

EVENT LICENCE & SPEAKERS LOGISTICS

o Manage Event license & speakers permit application through Abu Dhabi government system.
o Liaison with forums program management team on speakers\xe2\x80\x99 badge registration, license application & travel arrangement
o Manage the flights, hotel bookings & visa processing of the speakers

OPERATIONS

o Work with OPS Team and RXPH to update the exhibitor Manual & Forms
o Appoint a Team in RXPH to manage OPS task related (Capital suites & contractors badge registration). Prepare briefing documents & monitor the progress.
o Update and share the exhibitor list with OPS appointed suppliers
o To conduct a Floor Plan reconciliation with Finance, Sales Team a week before the event and immediately after the show to ensure that all space sold and given for free are completely recorded

GENERAL RESPONSIBILITIES:
o Manage key companies and stakeholders\xe2\x80\x99 communication
o Responsible for appointing and conducting a training for exhibitor services team (RXPH & temp staff)
o Coordination with key partners on VIP badge registration/ admin documentation & other inquiries
o Team\'s support (flights, reimbursements etc)
o Assist the team in reporting (e-revenue, exhibitor stats)
o Assist the team in updating the Salesforce
o Manage exhibitor vendor registration (applicable mainly for government exhibitors)
o Oversee RXPH Team and monitor the progress of the project
o Work closely with RXPH customer service (exhibitor + visitor), OPS, sponsorship fulfillment, digital & finance to support on WFES deliverables
o Arrange courier for (invoices, letters, cheque collections)

RELX is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .

Please read our .

LexisNexis