Job Description

The Shopify Admin is responsible for managing the Shopify website end to end, including product setup, content creation, customer service, and basic technical support. This role ensures a smooth online shopping experience, accurate product presentation, and efficient customer communication.

Key Responsibilities & Tasks:

Shopify & Website Management

Manage the Shopify store from A to Z Add, edit, and manage products (titles, descriptions, prices, SKUs, variants) Create and manage collections (manual and automated) Upload, hide, publish, or archive products as needed Manage inventory levels and sold-out items Maintain website navigation and menus

Product Content & Descriptions

Create clear, engaging, and brand-aligned product descriptions Ensure correct sizing, fabric, care, and pricing details Proofread and edit all product content before publishing Optimize product pages for better user experience and conversions

Photo Editing & Visual Updates

Edit product photos (basic retouching, cropping, background cleanup, resizing) Optimize images for web performance Upload and organize product images correctly Coordinate with the creative team when needed

Customer Service & Order Support

Handle customer inquiries via email, WhatsApp, chat, and social platforms Assist customers with product information, sizing, availability, and orders Track and follow up on orders, exchanges, and returns Ensure timely and professional responses Escalate complex issues when required

Coding & Technical Support

Perform basic coding edits (HTML, CSS, Liquid) Adjust layout, product page elements, and minor design fixes Identify and report technical issues Work with developers or Shopify support when advanced fixes are required

E-commerce Operations

Set up discounts, promo codes, and campaigns Support new collection launches and seasonal updates Test website functionality (checkout, links, pages) Ensure the website is always live, updated, and error-free

Reporting & Coordination

Provide basic reports (sales performance, best-selling items, customer issues) Coordinate with marketing, operations, and creative teams Follow timelines and deadlines for updates and launches

Required Skills & Qualifications

Strong experience with

Shopify

Experience in

customer service for e-commerce

Photo editing skills (Photoshop, Lightroom, Canva, or similar) Copywriting skills for product descriptions Basic coding knowledge (HTML, CSS, Shopify Liquid) Strong attention to detail and organization Fashion or retail experience is a plus
Job Type: Full-time

Pay: QAR3,000.00 - QAR4,000.00 per month