E Commerce Customer Service Representative
Dubai International City, DU, AE, United Arab Emirates
Job Description
Key Responsibilities
Handle customer inquiries on Noon, Amazon.ae, and other online platforms. Respond to questions about products, orders, and delivery status. Process after-sales requests such as refunds and order modifications; escalate complex issues to the supervisor when needed. Assist with product information updates and support promotional campaigns.
Requirements
College diploma or higher. Fluent in English (spoken and written) with good communication skills. Familiar with basic e-commerce platform operations; customer service experience preferred (training provided for beginners). Willing to work 9 hours per day, 1 day off per week (shift schedule). Positive attitude and commitment to long-term employment.
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
Experience:
E commerce: 1 year (Preferred)
Language:
* Tagalog (Preferred)
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Job Detail
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Job IdJD2120870
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai International City, DU, AE, United Arab Emirates
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EducationNot mentioned