We are currently working with a government entity based in Abu Dhabi that is seeking a skilled ServiceNow Analytics & Visualization Developer. The ideal candidate will be responsible for designing, building, and maintaining insightful dashboards and reports within the ServiceNow platform. This role plays a key part in supporting data-driven decision-making by delivering accurate visualizations and collaborating closely with stakeholders to ensure reporting solutions align with organizational needs
Key Responsibilities:
- Design and develop reports and dashboards using ServiceNow native reporting and Performance Analytics
- Analyze data to identify trends and create user-friendly visualizations for business use
- Collaborate with stakeholders to gather reporting requirements and deliver tailored solutions
- Validate and troubleshoot reports to ensure accuracy and performance
- Drive continuous improvement by automating reporting tasks and exploring new features in ServiceNow
- Maintain clear documentation and provide end-user support and training
- Ensure data compliance and apply role-based access controls to secure sensitive information
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field
- Minimum 3 years of experience in reporting and dashboard development, including 2+ years on ServiceNow
- Proficient in ServiceNow reporting tools (Performance Analytics, List Reports, Report Designer)
- Strong analytical skills, attention to detail, and ability to work in a fast-paced environment
- ServiceNow CSA certification preferred; ITIL Foundation is a plus
Benefits: ..
Consultant Name: Sonny Meddle
Consultant Email: