Job Description

Are you the new service-minded team player we are looking for?

At Valmet, we serve our customers keeping in mind our core commitments: safety comes first, close to customers, solutions to your needs and people you can trust. Our solutions improve our customers business profitability and we have established our role as a trusted partner in pulp and paper and energy industries and are very proud of what we do. Our Flow Control business line is one of the leading providers of mission-critical flow control solutions and services for process industries. With our global team of experts and innovative solutions, we help our customers to improve their process performance and ensure the safe flow of materials.

We are looking for a Service Engineer responsible for all daily after sales service needs (claims, warranty, product training, commissioning, start-up, troubleshooting, technical support, customer demonstrations, proactive shutdown sales, upgradation / modernization of controllers) in co-operation with our local sales agent, authorized service partners (ASP's) and other Valmet flow control offices. In practice this means going to the sites and helping customers in any valve related issues. In addition to support local partners on service-related matters with speedy and high-quality communication to customers both on technical queries and commercial offers. Creating sales opportunities through Life Cycle Service Plans and shutdown planning. The role is based in Ruwais/Abu Dhabi.

Your main responsibilities: Meet or exceed monthly and yearly sales targets and quotas assigned to areas of responsibility by management. Manage the complete scope of shutdown services in the designated markets. Maximize knowledge of install base to generate sales though creation of life cycle plans. Make presentations of products to existing and potential customers in a bid to develop business. Travel to customer sites to present solutions, resolve technical issues and close orders. Conduct product training sessions at distributors or customer sites. Review customer RFQ's and POs, ensure timely responses and high-quality execution. Generate call reports on a weekly basis and present to management in order that full knowledge of sales activities of the territory are recorded. Attend sales meeting and trade shows/conferences at the request of the Company. Works closely with customers' and convey their requirements to Product Marketing Team. Represent the Company in a professional and ethical manner.

What you will need to be successful in the role: This position requires customer-oriented sales mindset and solid experience in providing customized solutions to customers in the Process Industry.

You will need, in addiction: Degree in an engineering discipline, such as mechanical / electrical, computer science, or control systems. (Minimum technical College level). Minimum five years sales/service experience and/or proven successful track record serving the flow control market, focusing on valves and pneumatic components in Process Industry. Good communications skills and fluent in English -written and spoken. Availability to work non-office hours and perform call-out services, if applicable. Self-driven, team player mentality and ability to work cross-functionally. Must be proficient with Microsoft Word, PowerPoint and Excel. Possession of UAE driving license as an advantage.

We offer: We offer you a great opportunity to make a difference in our business in the Middle East in direct contacts with main customers and the opportunity to demonstrate your skills and innovative approach. Our highly skilled and motivated local and global teams will support you promoting your professional development. You will also have a training plan and follow up trainings to help you succeed and reach the peak! Additionally, our offer includes a health insurance, bonus plan and allowances.

Additional information: If this sounds like the next step of your career, please apply via the link provided no later than the 15th of June. We are conducting interviews continuously; this means we might choose a candidate before the last application day. So, don't wait with your application!

That feeling when everything works together is what makes working at Valmet unique!

Valmet is where the best talent from a wide variety of backgrounds comes together. With 17.500 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.

Join the team!

R28949