Job Description

Job Title Field Service Engineer

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips' purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you'll be working towards creating a better and fairer future for all.

Your responsibilities Install Philips Healthcare equipment according standards with respect to quality and installation time Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards Perform corrective maintenance, supported when necessary by tier-2 support helpdesk Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions) through customer visits and provide feedback and recommendations to the management, relevant people within the organization

Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit, Business Line service manuals and relevant Philips

You are a part of

An organization with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. At Philips we have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We're a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking..

To succeed in this role, you should have the following skills and experience

University degree in Electrical and Electronics Engineering, Biomedical Engineering or relevant disciplines Minimum 5 years of field service experience Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting and responding to customers' concerns Experience in DXR/IXR is a must, ultrasound experience is preferred Strong customer service and communication skills Must be able to work both individually and in an established team setting Advanced level of English&Arabic Excellent command of Microsoft Office applications Willing to travel across KSA if needed

In return, we offer you

A path towards your most rewarding career. Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.