Deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential.
NeedS to be able to handle customer complaints diplomatically and politely.
Act as a liaison between the customer and technician and needs to be able to clearly explain the technician's repair recommendations to customers while communicating customer needs to technicians.
Comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.
Should have extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.
Ability to quickly resolve issues about service work, repairs are running behind schedule or parts arrive late.
Prepare and calculate estimates and good writing skills are an essential part of the job.
Job Types: Full-time, Contract, Permanent
Pay: AED2,000.00 - AED3,000.00 per month
Application Question(s):
Available in UAE for in-person interview?
Immediately available in UAE to join?
Education:
Diploma (Preferred)
Experience:
automobile industry: 1 year (Preferred)
Service Advisor : 3 years (Required)
Microsoft Office: 2 years (Preferred)
Language:
English (Required)
Hindi (Preferred)
* Arabic (Preferred)
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.