Good understanding of mechanical, hydraulic, and electrical systems.
Familiarity with service procedures, preventive maintenance, and warranty processes.
Ability to read and interpret technical manuals, job cards, and diagnostic reports.
Strong verbal and written communication skills to interact with customers.
Experience with job card creation, service scheduling, and cost estimation.
Familiarity with service management systems (ERP) like Oracle, SAP, or dealership management software.
Proficient in Microsoft Office (especially Excel, Word, and Outlook).
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