Overview of the Role Are you ready to be the face of Lexus in Dubai? Were looking for passionate and customer-focused Service Advisors to join our team. In this role, youll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth. What You Will Do
Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.
Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.
Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.
Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.
Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.
Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.
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