Service Advisor | Al Futtaim Automotive | Honda
Abu Dhabi, United Arab Emirates
Job Description
Overview of the Role :We are seeking a dedicated and customer-focused Service Advisor to join our Aftersales team. The Service Advisor will play a crucial role in ensuring customer satisfaction by managing service appointments, providing accurate job estimates, and delivering exceptional service experience
What You Will Do
- Greet customers promptly and with a smile
- Record customer requests and collect accurate symptoms of complaints
- Provide detailed explanations of the work to be performed and the associated costs
- Follow up on jobs in the workshop and get approvals for additional repairs
- Ensure timely delivery of vehicles and explain invoices to customers
- Promote value-added services and achieve revenue targets
- Resolve customer complaints and ensure positive ownership experiences
- Conduct post-service follow-ups to ensure customer satisfactio
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Job Detail
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Job IdJD1946626
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned