Vacancy Title: Senior Service Technician

Vacancy Location: Fujairah, Free Zone Phase

Engagement Type: Permanent, Full Time

Your Company

Survitec are the world\'s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That\'s why the world\'s leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the UK Gold Award by the Defence Employer Recognition Scheme

Your New Role

In this role you will take the lead for a Survitec service operations team. This role drives standard work whilst creating and maintaining safe working environment.

It directly carries out service operations work and provides subject matter expertise for on-job coaching, support and guidance to ensure team membersoperate to standard.

What You Can Expect from the Role

Responsibilities

• Supporting the Service Operations Manager by carrying out site opening / closing procedures, safety walks and allocating work to self and other members of the team
• Supporting & leading team members in becoming competent by providing on-jo coaching and support to help develop understanding and trouble shooting skills in one or more service product lines;
• Supporting formal sign off of competences by providing on-job assessment of team members working effectively to Survitec standard
• Delivering servicing installation, maintenance and repair activity to quality and safety standards and according to standard work routines, focusing on delivering key performance metrics
• Helping specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed
• Carrying out preventive maintenance inspections, identifying and diagnosing any requirement for equipment and systems emergency repairs
• Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure
• Working with Service Operations Manager to devise own monthly schedule, ensuring appropriate operational manpower
• Developing own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce
• Developing and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing education and reading specialist materials
• Following stores requisition processes to maintain accurate stock levels and records
• Working with business improvement colleagues to implement standard toolkit and uses experience and work knowledge to contribute to problem solving for process variance, identifying root cause and appropriate corrective actions

The Experience, Qualifications and Skills You Will Have

Essential Criteria

• Educated to A-level or Further Education College equivalent level
• 1-3 years of experience of delivering high quality work unsupervised

Why You Should Work for Us

• Competitive base salary
• Management Training & Professional Development Opportunities
• Employee Assistance Programme
• Workplace Reward & Recognition scheme

How to Apply

Please click Apply Now

If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via recruitment@survitecgroup.com.

The safety of our colleagues and candidates is our top priority so for now, all interviews will be taking place via video call with our hiring managers.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

Survitec