Job Description

Make a difference every day
The Job Opportunity
The Senior AV Technician provide highly effective and cohesive technical support and timely delivery of operations and projects, including planned reactive and preventative maintenance, fault diagnosis and remedial repairs on all defined Audio Visual service deliverables and associated equipment and implementation of correlated projects for the Contract.
Key accountabilities
Responsible for the installation of A/V equipment including: LCD flat panels, video projection systems, speakers & microphones, cabling, fiber optics, racking and mounting AV devices and control system unit loading, troubleshooting and commissioning.
Conduct regular tests on the equipment to determine operating reliability and efficiently as part of planned preventative maintenance.
Responsible for hands on installation of audio video products to business requirements/specifications and also mentoring other Installers and member of the team, as needed.
Monitor, troubleshoot and provide first line support for A/V systems when there are technical questions or problems related to A/V equipment and identifying appropriate solutions.
What we are looking for in our candidates:
Customer and service focused
Foster good relations with colleagues and other departments and be a good team player.
Flexible, excellent attention to detail and ability to identify key issues.
Work under stringent deadlines and high pressure team orientated environment.
Specific requirements
Five (5) years working knowledge of A/V equipment; technically proficient with different types of commercial systems including; projectors and projection systems, audio, switching and media systems and control panels. Vocational training certificate in AV operation, maintenance and repair.
At least High School Diploma holder.
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.