Job Description

Job Summary: As a Senior Sales Manager, you are responsible to handle all administrative requirements of the Sales Office. General Duties and Responsibilities: . To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment). . To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications. . To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts' managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity. . To implement & executes all sales objectives and action plans to reach and exceed targets set. . To solicit and serve transient and group business & meetings. . To formulate corporate offer letters and yearly contracts and any other required business correspondence. . To establish parameters, quotes and negotiate prices with customers for transient and group business. . To ensure that the response to any business request is actions within 24 hours . To promote & produce sales leads for the Accor Hotels outside of coverage area. . To arrange site inspections of hotel. . To disseminate sales related information to other departments as appropriate. . To maintain close communication with the Events Management Team in the negotiation process of their accounts. . To attend all pre-& post - conference meetings, as required, arranged by the Event's Management Department. . To follow up with the Events Management Team after the post - event meeting with Thank You calls and send Thank You Letter together. . To perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. . To handle incoming calls and ensures messages are taken in details are forwarded to the person concerned. . To attend departmental and communication meeting as requested by Department Head. . To attend major events in hotel & city as requested by Department Head. . To closely monitor accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives. . To maximize up selling opportunities whenever possible. . To review direct competition and conducts regular research. . To establish and maintains files of major accounts and assists Director of Sales in maintaining the accounts management system. . To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible. . To maintain an up to date account & contact database and details in property management system. . To ensure comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policies. . To closely coordinate and communicate with outbound sales office with regards to accounts/markets that are serviced by Outbound Sales. . To ensure that Accor Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times. Schedule: Full-time