Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
ROLE
Under the direct supervision of the department management, the role assists in planning organizing, directing and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas, back-of-the-house areas and the laundry plant.
ABOUT THE FUNCTION
This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. The function is to maintain the established standards of cleanliness in rooms and public areas according to standards set by the hotel and ensure orderliness and attractive condition of rooms, floors, lift landings, corridors and pantries
PERFORMANCE DRIVEN CULTURE: WHAT WILL YOU BE MEASURED AGAINST
Organize and oversee all operational Housekeeping while living up to service standards and procedures.
Completion of projects on time
Completion of projects within budget
Completion of projects based on quality
Realizing cost efficiencies
Ensure seamless communication with fellow Ambassadors, to enhance service standards.