Senior Priority Officer
Jebel Ali, United Arab Emirates
Job Description
Senior Priority Officer- Job Purpose
- To promote retail banking products mainly NTB Priority/Preferred Accounts, Personal Loans, Credit Cards (C&I).
- To increase the wallet, share of NBF amongst our corporate client base as well as new companies listed under BANK TML
- To ensure cross sell of BANK retails products
- To assist telemarketing team by providing quality leads for motor insurance
- Assure immediate processing of all applications received from customers
- To assist Relationship Manager \xe2\x80\x93 Business Development in listing new companies under BANK TML
- To be aware of any market changes from competition to effectively manage customer objection handling
- Provide constructive and constant feedback to bank staff on improvement of: products, services and processes etc., which may either reduce TAT or costs or enhance customer experience.
- Be an effective team player and contribute to achievement of goals based on the Key Performance Indicators issued from time to time.
- Carry out a range of sales & application processing activities ensuring that the work assigned has been accurately completed within specified timelines.
- Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
- Upon request provide on-the-job training to colleagues.
- To ensure that agreed service expectations of the customers are met on a regular basis.
- Prepare daily sales reports/statistics requested by line management
- Ensure that customers are provided proper & correct information about NBF\xe2\x80\x99s products & services. Also no mis-selling of products or documents compromise of any sort.
- Ensure that applications are correctly filled as per BANK product policy and eligibility criteria.
- Undertake other duties at similar level when required.
- Jebel Ali: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Promote bank retail banking products: 4 years (Required)
- ensure cross sell of bank retails products: 4 years (Required)
- Assist telemarketing team by providing quality lead: 2 years (Required)
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Job Detail
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Job IdJD1496648
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJebel Ali, United Arab Emirates
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EducationNot mentioned