Job Description

Company Overview: Century 21 is a leading real estate brokerage firm specializing in residential and commercial properties. We pride ourselves on delivering exceptional service to our clients and providing a supportive and professional work environment for our team. As we continue to expand our operations, we are seeking an experienced and highly organized Operations Manager to join our dynamic team. Position Overview: As the Operations Manager of our real estate brokerage, you will play a critical role in ensuring the smooth and efficient coordination of our day-to-day operations. You will work closely with the executive team and department heads to optimize processes, enhance productivity, and drive operational excellence. The successful candidate will have a strong background in real estate operations and a proven track record of successfully managing and improving operational functions. Responsibilities: Operations Coordination:Collaborate with the executive team to develop operational strategies and goals aligned with the company\'s vision and objectives.
Coordinate and streamline operations across departments, including sales, marketing, administration, and customer service.
Develop and implement operational policies, procedures, and guidelines to enhance efficiency and maintain compliance. Process Improvement:Identify areas for improvement in operational processes and systems, and implement effective solutions.
Conduct regular assessments and analysis of operational workflows, identifying bottlenecks and recommending process enhancements.
Continuously monitor and evaluate key performance indicators (KPIs) to ensure optimal performance and identify areas for optimization. Resource Management: Oversee resource allocation, including personnel, technology, and facilities, to support operational requirements.
Collaborate with department heads to forecast staffing needs and ensure adequate coverage to meet business demands.
Manage vendor relationships and negotiate contracts to optimize service levels and cost efficiencies. Training and Development:Provide guidance and support to team members, ensuring they have the necessary tools and resources to perform their roles effectively.
Develop and deliver training programs to enhance operational skills and knowledge across the organization.
Foster a culture of continuous learning and development within the operations team. Risk Management and Compliance:Identify operational risks and implement measures to mitigate them, ensuring compliance with industry regulations and legal requirements.
Establish and maintain effective internal controls and procedures to safeguard company assets and data.
Stay updated on industry trends, best practices, and changes in regulations related to real estate operations. Qualifications and Skills:

• Bachelor\'s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience in operations management, preferably within the real estate industry.
• Strong knowledge of real estate brokerage operations and processes.
• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills, with the ability to collaborate and build relationships across all levels of the organization.
• Proficient in using technology and software systems relevant to real estate operations.
• Detail-oriented with a commitment to accuracy and quality.
• Ability to adapt to a fast-paced and dynamic work environment.

If you are a highly motivated and results-oriented professional with a passion for operational excellence in the real estate industry, we encourage you to apply for the Operations Manager position at Century 21. Join our team and contribute to our continued success as a leading real estate brokerage. Job Type: Full-time Salary: AED10,000.00 per month Experience:

• Operations Manager: 5 years (Preferred)
• Public Speaking: 5 years (Preferred)
• Team Leading: 5 years (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 50% (Preferred)