Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 45,000 team members in 17 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Job Purpose:

The Senior Manager - Leadership & Coaching Programmes, will play a crucial role in planning, executing, and evaluating multiple leadership development solutions, including leadership development programs, executive coaching programs, and senior stakeholder engagements. This individual will work closely with cross-functional teams to define project objectives, develop detailed project plans, and ensure timely and successful delivery of all leadership development programs. The ideal candidate will have a proven track record in managing custom leadership and coaching programs, possess exceptional communication and organizational skills, and be adept at building and maintaining relationships with stakeholders at all levels, including senior executives.

Job Details:

Strategic Planning

• Support the Director - Leadership Development in developing, planning, and implementing leadership and coaching programs that align with the organization\'s strategic goals, values, and desired leadership behaviors.
• Support in the creation of a comprehensive leadership and coaching approach that meets the needs of various strategic populations in the organization.
• Regularly assess organizational needs and modify approach to align with evolving business goals and challenges.

Project management

• Manage all aspects of leadership and coaching projects, including project planning, resource allocation, budgeting, risk management, and timely delivery of project milestones.
• Communicate project updates, status reports, and key milestones to stakeholders, ensuring transparency and alignment throughout the project lifecycle.
• Manage cross-functional teams to ensure all project tasks are executed effectively and on schedule, while fostering a collaborative work environment.
• Regularly monitor and report proactively on project progress, identifying and addressing any issues or risks that may impact project success and recommend/ implement appropriate solutions.

Leadership & Coaching program design and delivery

• Support in the design and lead in the implementation and management of all group-wide leadership and coaching programs.
• Collaborate with institutional partners and subject matter experts and instructional designers to ensure program content is effective and relevant.
• Take full ownership of assigned leadership and coaching programs, from start to finish, with continuous and effective communication of progress.

Impact Assessment

• Develop and implement evaluation methodologies to assess the efficacy and impact of leadership and coaching programs.
• Collect and analyze data to determine the success of implemented solutions and identify areas for improvement.
• Ensure all projects are delivering business impact by meeting set objectives and driving leadership excellence within the organization. Partnership/Stakeholder Management
• Build, own and maintain strong relationships with internal and external stakeholders to ensure their needs are met and that they are aligned with MAF\'s leadership and coaching approach.
• Manage external partners, such as consultants and executive coaching providers, to leverage best-in-class insights and expertise.

Requirements:

• Bachelor\'s or master\'s degree in a related field (e.g., Occupational Psychology, Business Administration, HR, L&D).
• 7+ years of experience in a related field with 3+ years specifically in leadership development.
• Strong knowledge of leadership development and executive coaching methodologies and best practices.
• Demonstrated experience in driving impact within a leadership or organizational development context.
• Proven ability to develop and maintain strategic partnerships and collaborations with external stakeholders.
• Exceptional analytical and problem-solving skills, with the ability to translate insights into actionable recommendations.
• Excellent communication and influencing skills, strong executive presence and the ability to engage and inspire stakeholders at all levels of the organization.

Desirable skills and experience:

• ICF-credentialed coach at ACC or PCC level.
• Experience facilitating leadership development programs.
• Experience with assessment tools such as Hogan, DiSC, FIRO-B, and/or others.
• MBA from a top-tier business school.
• A minimum 2-year tenure with a top-tier consulting firm.

Majid Al Futtaim