MAIN OBJECTIVE OF ROLE

To manage all aspects of passenger catering operational and logistics for flydubai in Dubai and outstations for scheduled and adhoc services.

KEY RESPONSIBILITIES

1. Leads, designs, develops and implements catering operations, material planning and logistics as required to support the flydubai operation, including oversight of the daily operation.

2. Develops an organisation structure to support all aspects of flydubai\xe2\x80\x99s catering logistics operation.

3. Establishes and continually improves all required operational processes.

4. Provides the tools and mentoring to ensure safe work practices are employed and food-safety is employed throughout the operation.

5. Prepares and controls annual budgets in liaison with the HOD. Manages the actuals based on Finance inputs.

6. Cooperates closely with Inflight Services to ensure deliverability of catering product.

7. Liaises with internal departments to ensure all licences and statutory requirements are fulfilled and maintained.

8. Plans the development of additional facilities and operations adequate to support flydubai\xe2\x80\x99s long term catering requirements.

9. Develops and plans menus for customers to meet regional and time of day specifics.

10. Liaises with all relevant departments to gauge and monitor customer reactions to product and provide solutions where gaps are found.

11. Maintains links and ties with industry groups, airline associates in similar airlines and organisations and keep abreast of industry trends and directions.

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Education

Bachelor\xe2\x80\x99s Degree (or Equivalent)

Degree or equivalent in Hospitality/Food Service field; post-graduate qualifications desirable.

Experience Specific Requirements

Preferred No. of Years (with Relevant Degree) - 8

Preferred No. of Years (without Relevant Degree) \xe2\x80\x93 12

Systems, Licensing, Language or Certification Requirements

Must have a working knowledge of HACCP and be certified or have completed certified training.

Qualifications to join IFSA or similar body \xe2\x80\x93 membership not imperative.

Ability to obtain a Permanent Pass for Dubai Airports and hold or obtain a current Dubai Driving Licence that can be used to obtain a Dubai Airports Airside Driving Permit

Highly proficient (advanced level) in Microsoft Office and proficient in the use of technology assisted Management Tools \xe2\x80\x93 Galley Planning/Catering Management platforms.

Requires Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

CORE COMPETENCIES

Customer Focus

Team work

Effective Communication

Personal Accountability & Commitment to achieve

Resilience and Flexibility (Can do attitude)

Strategic Thinking

Inspiring & Developing Others

Business Acumen

Decision Making

ISR Requirements

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.

Warning on Recruitment Fraud

flydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation recently, claiming to be offers of employment from flydubai.

These offers often look legitimate and may include job descriptions, salary, and benefit details.

The offers then direct recipients to provide bank account details.

Although these offers may appear genuine, they are fraudulent and should be deleted immediately and not responded to. flydubai does not send emails, letters or other messages requesting your bank account details in order to process documents. flydubai will also never

refer you to a third party to process applications or visas. Official communications from flydubai

will only come from an email address ending in @flydubai.com and job opportunities with

flydubai are advertised on flydubai\'s websites.

If you receive any e-mail, letter or other message which you have not requested or are expecting and it purports to be from flydubai, please contact us at and include the subject line \xe2\x80\x9cRecruitment Fraud\xe2\x80\x9d to confirm the authenticity of the message.

flydubai