Job Purpose

• Responsible for managing and developing the Hospitality Brand teams in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction.

Job Requirements

Education/Certification and Continued Education

• A Degree or tertiary qualification in Retailing or Retail Management

Years of Experience

• At least 7 years of Hospitality experience with a proven track record in the field of driving sales within the field

Knowledge and Skills

• Ability to lead and motivate teams
• Strong collaboration skills
• Strategic mindset with a track record of strong decision making
• Excellent communication and negotiation skills
• Multi \xe2\x80\x93 unit store operations experience
• A Natural passion for food and beverage

Essential Roles and Responsibilities

Strategic Roles and Responsibilities

• Responsible for quality operations, training, brand standards and service excellence
• Work with each brand head to develop the Revenue and profit strategy for each store, P&L accountability
• Actively work with product development to ensure that all new menu campaigns are implemented effectively. Feed back to the Head of Hospitality on product quality issues and customer feedback
• Monitor the revenue figures and operational costs against budgets and make all the necessary changes to achieve these with the brand operations teams
• Study market trends and consumer preferences to understand and specify customer expectations and adopt a suitable approach for brand management
• Oversee the implementation of the plans for new outlet openings in line with budgets, timelines and operational policies and procedures

Functional Roles and Responsibilities

• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
• Observe the standards and provide feedback to brand heads,restaurant/ outlet managers, ensuring appropriate action is taken at store level
• Work with the training team to ensure they finalize the training strategy a

Additional Information

Al Tayer Group