Senior Executive Work Place Technology

United Arab Emirates, United Arab Emirates

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Responsible for ensuring Best in Class End user experience and 100% availability on Customer Facing systems.
Responsible for the hardware configuration of a computer across apparel group by updating and improving the components, layout and design of a computer for increased efficiency.
Provide First line or level 1 support to stores and other users.

Responsibility:

Implement and manage Point of Sale Systems
Implement store facing front of wide area network
Coordinate with telecom providers for resolving technical fault on communication lines
Manage Antivirus updates in Point-of-Sale Systems
Routine checking and installation of sub systems like Time and Attendance and Traffic Counting System
Configure end user systems, Emails and Blackberries
Provide technical support to group companies / associate companies
Install and manage routine applications like MS Office and other settings on Client Machines
Configure Cisco 8700/8600 Series routers
Configure and manage Wireless routers in Store
Configure and manage Citrix Clients
Ensure Antivirus is updated and all patches are applied
Configure and Implement Nortel Telephone systems

Qualification:

The ideal Senior Executive - Workplace Technology should have 3-5 years of experience in hardware engineering or a related field.
Proficiency in hardware design, testing, and troubleshooting.
Bachelor's degree in electrical engineering, Computer Engineering, or a related field.
Strong analytical, problem-solving, and critical thinking skills.
Understanding of hardware components, circuit design, and industry standards.

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