FAB, the UAE\'s largest bank and one of the world\'s most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.
FAB GBS India is looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.
Purpose of Job:
The Senior automation engineer is responsible to manage and maintain the automation solution platform from its design, build, testing and support. He is also accountable to onboard more services to the automation solution to improve RTO and RPO for recovery in DR.
General:
Ensure that the ITSM/Service Now tool is used with quality regarding the incidents and service requests
Ensure that all systems are secured and configured as per defined standards and policies
Verify connectivity to all infra components and coordinate with application/infra teams to ensure connectivity and synchronization among sites
Conduct regular meetings with application owners and review workflows with the team
Review all alerts in the CP tool and notify applications alerts with respective team
Ensure SLA/RPO and RTO of all infra components are met
Participate in Business continuity meetings and assist application teams in following best practices
Provide periodic status reports of infra components to reflect the current conditions and support for the recovery objectives set by the organization
Essential Duties and Responsibilities:
Expertise in Disaster recovery management in Perpetuuiti continuity patrol
Good Knowledge of Change Management frameworks such as ITIL
Good knowledge of network infrastructure
Good knowledge on storage replication
Good knowledge of business continuity processes and requirements.
Good knowledge on Database
Good leadership skills including people management, selection and development skills
Very good analytical, planning, forecasting, execution and problem-solving skills
Flexible and able to work under pressure
Respect and promote trust and confidentiality
Results oriented whilst ensuring high quality of work and able to "think out of the box"
Strong level of customer service orientation and professionalism in all interactions
Able to manage a multi-cultural environment and promote teamwork and knowledge sharing in order to achieve goals and deliverables.
Qualifications
Academics:
Bachelor\'s degree or equivalent.
Job knowledge, skills & experience:
Ensure that the following duties are performed duly with quality:
Work with business units and understand business flow of each application and their interdependencies and develop DR plan for all business applications
Develop recovery priorities, timelines, and strategy for proper sequence of recovery components.
Develop and understand all testing necessary for a successful DR execution
Configure/update infra components, objects and respective business functions, groups and various replication etc.
Configure monitoring, alerts and reports as per RPO/RTO/SLA defined by business.
Configure failover/failback and switch over workflows for applications and updating existing workflows and verifying their functionality with the runbooks.
Coordinate with business team and ensure runbooks are updated and reflect the current infrastructure
Lead planned DR Drill exercises and crisis management and provide RPA report of the drills to BCM team and external auditors
Co-ordinate and manage licenses for infra components with vendor and reclaim licenses for decommissioned and infra components not in use.
Additional Information
Behaviour Skills:
Independent, Self-Driven and able to bring ideas to the table
Ability to make decisions and drive changes.
Excellent Communication skills and able to communicate with Senior stakeholders as well as with the technical teams.