Are you passionate about DevOps, distributed systems, software architecture, and the Cloud, and do you want to join an international team developing and operating innovative large-scale cloud services? Then we are searching for you! As a senior manager of our operations teams, you will apply your knowledge of DevOps and software architecture to manage tasks associated with developing, operating, solving, and debugging cloud services. Our team at Oracle Labs does research and development in the application development domain. Oracle Labs is a department of Oracle devoted to research. Our research focuses on real-world outcomes: we aim to develop technologies that will someday play a significant role in the evolution of technology and society. The team is based in Zurich (Switzerland), Redwood Shores (USA), Casablanca (Morocco), and Ottawa (Canada).

Responsibilities

• Lead all aspects of a DevOps team consisting of various roles, skills, and career tracks.
• Responsible for delivering a mission-critical stack, focusing on security, resiliency, scale, and performance.
• Partner with development teams in defining and implementing improvements in service architecture.
• Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio.
• Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack.
• Collaborate on architectural design reviews and changes.
• Own and improve metrics, KPIs, SLOs, and visualizations for cloud services.
• Act as an ultimate partner concern point for complex or critical issues that have not yet been documented as Standard Operating Procedures.
• Use a deep understanding of service topology and the dependencies required to solve issues and define mitigations.
• Handle customer support requests and drive them to resolution promptly.
• Participate in the team’s on-call rotation.
• Building and maintaining, robust alerting and monitoring systems and workflows.
• Lead innovative solutions in the areas of services, observability, resiliency, scalability, and code quality.
• Improve processes and project management, sprint management, and code quality to help the team operate efficiently.
• Provide technical mentorship on the design, implementation, and support of new and existing services.
• Build opportunities for career and skills development.
• Lead multiple initiatives with competing priorities.

Required skills

• 6-10 years of experience managing or leading a team of DevOps engineers, ideally delivering large-scale systems in production.
• Solid understanding of Linux, networking, CI/CD, and infrastructure automation.
• Proficiency in scripting languages (e.g., Python, JavaScript, shell), automation technologies (e.g., Terraform, Chef), and cloud-native technologies (e.g., containers, Kubernetes).
• Experience in defining functional specifications for applications, processes, and capabilities.
• Ability to learn quickly and work independently while dealing with ambiguous situations, with a strong positive demeanor.
• Strong cross-group collaboration in solving complex problems.
• Ability to anticipate and analyze risks and develop mitigation plans.
• Meticulous, organized, and a critical thinker.
• Understanding of the principles and frameworks of successful management.
• Excellent oral and written communication and presentation skills

If this sounds like you, we hope to meet you!

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.