Job Description

Senior Delivery Manager - WBS / EP / Omnichannel - First Abu Dhabi Bank - Abu Dhabi, UAE
Position Overview
This role leads the end-to-end delivery of large-scale technology programs across Wealth, Business Banking, and Omnichannel platforms. The position focuses on steering strategic initiatives, managing budgets, ensuring delivery discipline, and driving integration across digital platforms, embedded finance, engagement systems, and AI-enabled services.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Banking
Salary: 52000-60000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Delivery Leadership

• Oversee a complex cross-domain delivery portfolio, covering Personal, Islamic, Private, and Business Banking initiatives.
• Prioritize programs, manage interdependencies, allocate resources, and ensure timely execution.
• Own delivery budget, track financial performance, and ensure alignment with investment plans.
• Lead cross-functional delivery governance, including steering committees, status dashboards, and performance reviews.
• Drive execution across digital platforms, omnichannel capabilities, engagement systems, and AI innovation.

Technology & Integration

• Collaborate with product, engineering, architecture, infrastructure, and operations to ensure seamless delivery.
• Maintain delivery roadmaps, capacity plans, and resource forecasts.
• Ensure smooth integration across systems, channels, and customer journeys.
• Manage third-party vendors and delivery partners, ensuring accountability and performance.

Governance & Risk

• Ensure adherence to IT governance frameworks, audit requirements, and compliance standards.
• Identify delivery risks and manage issues proactively.
• Track KPIs including delivery progress, risks, audit items, and performance indicators.

Team & Stakeholder Leadership

• Foster a culture of innovation, agility, and collaboration across teams.
• Provide leadership to cross-functional delivery units, ensuring high performance and alignment with business priorities.
• Influence senior stakeholders across business and technology functions.
• Support strategic planning and organisational transformation within PWBB.

Ideal Profile

• 12+ years of technology leadership experience, including 10+ years in program/delivery management.
• Strong understanding of Wealth & Business Banking products, customer journeys, and digital ecosystems.
• Expertise in agile, waterfall, and hybrid delivery models.
• Proven track record of delivering large-scale, multi-channel technology programs.
• Strong financial acumen with experience managing large budgets and optimizing costs.
• Strong stakeholder leadership, negotiation, and communication skills.
• Ability to manage risks, dependencies, and complex transformation programs.

Skills Set

• Portfolio & Program Management
• Digital Platform Delivery
• Omnichannel Integration
• Budgeting & Cost Control
• Vendor & Partner Management
• Agile/Hybrid Delivery
• Risk & Issue Management
• Stakeholder Leadership

Why Join Us

• Lead high-impact banking transformation programs across major business units.
• Work with cutting-edge digital, omnichannel, and engagement technologies.
• Contribute to shaping the future of FAB's customer experience and digital capability.
• Thrive in a dynamic, innovation-driven environment with strong executive support.

About the Company
First Abu Dhabi Bank (FAB) is the largest financial institution in the UAE, delivering advanced banking solutions backed by global expertise. With a strong digital vision and a commitment to innovation, FAB empowers clients across Personal, Corporate, and Investment Banking segments.
Job Title Senior Delivery Manager - WBS / EP / Omnichannel - First Abu Dhabi Bank - Abu Dhabi, UAE
Senior Delivery Manager - WBS / EP / Omnichannel - First Abu Dhabi Bank - Abu Dhabi, UAE
Position Overview
This role leads the end-to-end delivery of large-scale technology programs across Wealth, Business Banking, and Omnichannel platforms. The position focuses on steering strategic initiatives, managing budgets, ensuring delivery discipline, and driving integration across digital platforms, embedded finance, engagement systems, and AI-enabled services.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Banking
Salary: 52000-60000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Delivery Leadership

• Oversee a complex cross-domain delivery portfolio, covering Personal, Islamic, Private, and Business Banking initiatives.
• Prioritize programs, manage interdependencies, allocate resources, and ensure timely execution.
• Own delivery budget, track financial performance, and ensure alignment with investment plans.
• Lead cross-functional delivery governance, including steering committees, status dashboards, and performance reviews.
• Drive execution across digital platforms, omnichannel capabilities, engagement systems, and AI innovation.

Technology & Integration

• Collaborate with product, engineering, architecture, infrastructure, and operations to ensure seamless delivery.
• Maintain delivery roadmaps, capacity plans, and resource forecasts.
• Ensure smooth integration across systems, channels, and customer journeys.
• Manage third-party vendors and delivery partners, ensuring accountability and performance.

Governance & Risk

• Ensure adherence to IT governance frameworks, audit requirements, and compliance standards.
• Identify delivery risks and manage issues proactively.
• Track KPIs including delivery progress, risks, audit items, and performance indicators.

Team & Stakeholder Leadership

• Foster a culture of innovation, agility, and collaboration across teams.
• Provide leadership to cross-functional delivery units, ensuring high performance and alignment with business priorities.
• Influence senior stakeholders across business and technology functions.
• Support strategic planning and organisational transformation within PWBB.

Ideal Profile

• 12+ years of technology leadership experience, including 10+ years in program/delivery management.
• Strong understanding of Wealth & Business Banking products, customer journeys, and digital ecosystems.
• Expertise in agile, waterfall, and hybrid delivery models.
• Proven track record of delivering large-scale, multi-channel technology programs.
• Strong financial acumen with experience managing large budgets and optimizing costs.
• Strong stakeholder leadership, negotiation, and communication skills.
• Ability to manage risks, dependencies, and complex transformation programs.

Skills Set

• Portfolio & Program Management
• Digital Platform Delivery
• Omnichannel Integration
• Budgeting & Cost Control
• Vendor & Partner Management
• Agile/Hybrid Delivery
• Risk & Issue Management
• Stakeholder Leadership

Why Join Us

• Lead high-impact banking transformation programs across major business units.
• Work with cutting-edge digital, omnichannel, and engagement technologies.
• Contribute to shaping the future of FAB's customer experience and digital capability.
• Thrive in a dynamic, innovation-driven environment with strong executive support.

About the Company
First Abu Dhabi Bank (FAB) is the largest financial institution in the UAE, delivering advanced banking solutions backed by global expertise. With a strong digital vision and a commitment to innovation, FAB empowers clients across Personal, Corporate, and Investment Banking segments.
Post Details
Job Start Date
Salary from 52000.00
Salary to 60000.00
Number of Vacancies 1
Location -
Location City Abu Dhabi
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required