Job Description

Job Category: Information Technology
:
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience.
Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
Experience with data center Mechanical & Electrical equipment.
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
Experience working in a "mission critical operations" environment.
The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations.
Ability to speak confidently and to communicate clearly in a virtual environment.
Strong adherence to processes and be a Process Champion.
Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff.
Experience providing client-facing, direct customer support and service.
Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.
Highly service-oriented, reliable, responsible, self-motivated.
Good English command.
Required Data Center experience:
Good knowledge of data center design, including electrical and cooling plant & operation
Good knowledge of airflow management (hot aisle, cold aisle, containment etc.)
Expert in Racking, stacking equipment including commissioning of new racks
Strong structured cabling skills on fiber & copper (e.g. looming, term & test)
Required systems & hardware expertise:
Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis & break / fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and configuration
Core OS Services: SSH, Telnet, DHCP etc.
Responsibilities:
Ability to lead site operations and engineers efficiently and effectively
Offer technical direction leading local site technicians on all levels.
You should be able to execute small projects on your own and work with your manager in planning and executing larger projects.
Maintain operational efficiency, manage increasing workloads, and prepare the team for future challenges.
Ability to write/enhance/update documentation, processes and procedures.
Experience in handling audits and adhering strictly to site compliance standards.
Well versed with data center design, infrastructure and operational procedures.
Ability to handle Large Scale Events.
Ability to manage shift rotations and be part of shifts as needed.
Act as HW support expert liaison to other technical teams & non-technical teams (e.g. networking, compute, compliance, business operations).
Understand internal customer problems and provide technical solutions in a timely manner.
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware.
System board level repair and fault diagnosis to SLAs.
Planning and commissioning new rack positions.
Involvement with the design and commissioning of new whitespaces.
Structured cabling installation is a significant part of this position.
Keep up with the latest technologies and apply them appropriately.
Adherence to defined Health & Safety processes at all times.
Working as part of a multi-disciplinary team without friction.
Additional on premise work at customer locations maybe required .
Qualifications:
Career Level - IC4
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Skills Required