Job Description

? We're Hiring: Senior Collaboration & Security Engineer! ?
The Cisco Collaboration & Security Engineer is responsible for the design, implementation, support, security hardening, and optimization of Cisco-based unified communication and collaboration systems. The role combines expertise in Cisco voice/video technologies and network security to deliver a secure, highly available communication environment.
? Location: Dubai, United Arab Emirates
? Work Mode: Work From Office
? Role: Senior Collaboration & Security Engineer
Salary - 19000 AED + Benefits
Experience - 5+ years
What You'll Do:
Key Responsibilities
Collaboration / Unified Communications Design, deploy, configure, and maintain Cisco Collaboration solutions including: Cisco Unified Communications Manager (CUCM),Webex cloud, Webex control hub, Webex contact center, Cube Cisco Unity Connection Cisco IM & Presence Cisco Webex Calling / Webex Devices Cisco Expressway (MRA / B2B) Cisco UCCX / Contact Center Voice gateway (SIP, H.323 and SCCP)
o Call recording solution, Call billing, FAX, Third party attended console Implement dial plans, route patterns, SIP trunks, number translations, partitions and calling search spaces (CSS) Configure and support endpoints: Cisco IP Phones, ATA, and Webex devices Integrate PSTN using local gateway, cloud connect, or SIP trunks Perform upgrades, migrations (on-prem to cloud), and system expansions Monitor and troubleshoot call quality, latency, jitter, packet loss, and media issues
Security Responsibilities Implement and manage Cisco security solutions including:
Cisco Firepower / FTD / ASA, Fortigate firewall SecureX / Umbrella / ISE / Duo Cisco Wireless VPNs (site-to-site and remote access) Certificate management (HTTPS, SIP TLS, SRTP) Secure collaboration environment: Encrypt voice traffic (SRTP) Implement TLS for SIP signaling Configure firewall and NAT for voice/video traffic Secure SIP trunks and WebRTC traffic Implement security policies, ACLs, access control, and segmentation Monitor threats and respond to security events related to collaboration services
Required Skills & Technical Expertise
Area
Skills
Collaboration
CUCM, Unity, IM&P, Expressway, Webex Calling
Voice Protocols
SIP, H.323, SRTP, RTP
Security
Firepower, ASA, VPN, ISE, Umbrella, TLS/SSL
Networking
Routing, Switching, QoS, VLANs, NAT
Monitoring
RTMT, Wireshark, SolarWinds
Systems
VMware, Windows/Linux
Scripting
Bash / Python (preferred)
Certifications (Preferred)

• CCIE Collaboration
• CCNP Security
• Cisco Webex Calling Specialization

Ready to take your career to the next level? ? Apply now and be a part of our innovative journey!

Skills Required