The Senior Barista at COMO Lounge is a coffee expert responsible for leading the preparation of high-quality beverages and ensuring seamless operations of the coffee station. This role involves supervising Junior Baristas, managing daily workflow, maintaining product quality, and delivering exceptional customer service.
Key Responsibilities:
Beverage Preparation:
Prepare and craft a variety of high-quality coffee and non-coffee beverages, ensuring consistency in taste, presentation, and quality.
Handle complex brewing techniques, including manual methods like pour-over and espresso calibration.
Innovate and recommend new beverages or seasonal drinks to enhance the menu.
Leadership and Supervision:
Train and mentor Junior Baristas, ensuring they adhere to company standards and procedures.
Lead by example, demonstrating excellent customer service and technical skills.
Delegate tasks efficiently to ensure smooth workflow during peak hours.
Stock and Inventory Management:
Oversee stock levels of coffee beans, milk, and other ingredients, ensuring they are adequately maintained.
Coordinate with the Supervisor to place orders and manage inventory.
Monitor equipment functionality and report maintenance needs promptly.
Cleanliness and Maintenance:
Ensure that the coffee station, equipment, and related areas are impeccably clean and organized at all times.
Follow strict hygiene and safety protocols, ensuring compliance with local health regulations.
Customer Service:
Interact with customers professionally, ensuring they have a memorable experience at COMO Lounge.
Address customer feedback or complaints with professionalism and resolve issues promptly.
Build relationships with regular customers to enhance loyalty and satisfaction.
Collaboration and Reporting:
Work closely with Supervisors and other team members to ensure the smooth operation of the lounge.
Assist in planning schedules and managing team performance.
Provide insights and suggestions to improve service quality and product offerings.
Qualifications:Experience:
Minimum 2 years of experience as a Senior Barista
in a high-volume or specialty coffee environment.
Skills:
Expertise in coffee brewing techniques, including manual brewing and espresso calibration.
Strong leadership and mentoring abilities.
Excellent communication and interpersonal skills.
Ability to handle pressure during busy periods and maintain high-quality service.
Strong attention to detail in beverage preparation and workspace organization.
Physical Requirements:
Ability to stand for extended periods and work in a fast-paced environment.
Capability to lift light to moderate weights when restocking supplies upstairs to downstairs.
Other benefits: Monthly bonus and tips
Job Type: Full-time
Pay: AED3,400.00 - AED3,700.00 per month
Ability to commute/relocate:
Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):