Ensures patient information is accurate and complete
Request for any missing patient information
Confirm patients benefits and insurance
Transfers insurance claims and billing data to billing software
Maintains paper and electronic copies of documentation
Develops and maintain a tracking system of incoming and late payments
Initiates late payment notices to relevant parties
Respond to questions and complaints from patients or insurance companies
Monitors and resolve financial discrepancies
Maintain organized documentation of the billing records
Follow set billing processes and procedures
Updates and review all accounts to keep records of payments up-to-date
Maintain patient confidentiality
Follow up with the pending IP bills
Manages IP And OP Bills
Handle petty cash
Maintains patient and invoice files by entering and adjusting data
Patient Counselling
Maintains discount/credit notes/cancelled bills as per billing policy
Follow up with the pending IP bills and collects sufficient advance from all Inpatients
Ensures smooth billing process for patient satisfaction
Ensures accurate and error free billing
Supports the entire billing processes for the self-pay for IP and OP
Daily collections to be handed over to the accounts department on daily basis
Bills (Accounts copies) to be handed over to accounts department on daily basis
Handling all queries related to final bill
Cancellation of bills related to IP and OP bills
Counselling the patients before admission and collecting the advance for the surgery
Monitors the OT clearance and intimate to the Operation theatre accordingly
Follow-up with patient\'s attender daily to clear the outstanding amount
Cash Management
Collects cash, cheque and drafts from In-patients and Out- patients towards advance and final settlement of bills
Makes cash payments like IP bill refunds and petty cash
Reconciles collection of cash daily
Reporting
Gives report of daily collection to finance controller in absence of billing manager
Submits daily refund analysis to finance controller
Submits monthly cash analysis report to finance Controller
Send reports regarding patient deposit to COO, FC and billing manager
Send provisional bills to the patients on periodical basis
External partners Management
Create a manual bill that contains external partners information
Organize, prioritize, and use time management tools to ensure proper follow-up is completed
Develops and maintains close working relationships with appropriate external partners contacts
Job interactions
Coordinates with nurses, GREs and Care, insurance counter, finance etc. for patient details, cash transaction and final closing
Deals with patients for billing and other related queries
Minimum Experience
0 - 2 years
About Us:
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: \xe2\x80\x9cWe\'ll treat you well.\xe2\x80\x9d We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the \xe2\x80\x9cAster\xe2\x80\x9d, \xe2\x80\x9cMedcare\xe2\x80\x9d and \xe2\x80\x9cAccess\xe2\x80\x9d brands.
For more details please visit our website
About the Team:
Aster Hospitals, one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.
These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: \xe2\x80\x9cWe\'ll treat you well.\xe2\x80\x9d Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.