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Your Responsibilities:

Welcome & greet patients & ask query of the patient as per set checklist.

Help in Registration form & Insurance form fill up.

Check the patient category - Insured Patient, Corporate Patients (check the staff list), HMO, and General Patients, assist patients to complete all necessary forms and documentation including medical insurance.

Ask about problem of the patient and refer to the concerned doctor (in consultation with the Nurses if required).

Send patient to concerned counter. Assist patient if required in reaching to the counter.

Handover Patient Registration Cards to the patients.

Ensure patients are informed if a doctor is running late or called out.

Ensure reception area is well maintained, neat and clean and all standard protocols set by organization are maintained.

Check with Insurance Coordinator for cases requiring approvals and status, packages covered of Insurance Card produced by patient.

Coordinate with Symphony for insurance related matters.

Receive patient file and enter details in the system.

Verify insurance/benefit coverage and collects co-pays and/or payment toward account balances at the time of service.

Collect money from patients and make Backdate billing for pending approvals.

Call & follow-up with patients regarding NP amounts.

About Us:

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: \xe2\x80\x9cWe\'ll treat you well.\xe2\x80\x9d We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the \xe2\x80\x9cAster\xe2\x80\x9d, \xe2\x80\x9cMedcare\xe2\x80\x9d and \xe2\x80\x9cAccess\xe2\x80\x9d brands.

For more details please visit our website

About the Team:

Medcare Hospitals and Medical Centres (Medcare), the premium healthcare division of Aster DM Healthcare, is one of the pioneering healthcare providers in the region.

With a focus on delivering a patient-centric journey as well as encouraging clinical excellence and state-of-the-art care, Medcare operates three multi-specialty hospitals including Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah and Medcare Women and Children Hospital in Dubai and one specialty hospital Medcare Orthopaedics & Spine Hospital. In addition, it has three specialty centres and 12 multi-specialty centres in key locations across Dubai and Sharjah.

With a team of 350+ qualified healthcare professionals, Medcare promotes and supports the highest standards in preventive, curative and rehabilitative healthcare.

Aster DM Healthcare