Robotic process automation (RPA) is the application of technology allowing employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. In other words, it involves automating certain tasks or processes that manipulate data. It is a form of automation where intelligent software processes take over certain tasks that have typically been performed by human beings. Sutherland is seeking an attentive and analytical person to join us as Business Analyst to be responsible for creating and implement RPA projects. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities:
Requirement Gathering: Ensure business requirements are clearly and completely documented in pre-agreed formats and signed off by business users & translated to technical specifications. Engage with client in interactive requirement gathering session demonstrating domain and solution knowledge and industry best practices. Organizing meetings with stakeholders for capturing requirements and turning them into an SRS document.
Solution Mapping: Ensure functional requirements are fully met by proposed IT solution. Appreciation & understanding of the Technology platforms including packaged solutions relevant for the industry
Process Discussions: Capturing as-is and to-be processes with respect to the business. Conducting business process improvement meetings with our clients. UI & UX Discussion: Conducting UI & UX customer experience sessions with the client
Documentation: Developing requirements documents, functional specs with wire frame diagrams and process charts
Requirements Management: Capturing detailed scope of change requests.
Develop and manage the relationship between IT, Product Team and business units
Maintaining client relationship
Supervise and guide the project & development team and ensure they are given required support
Liaise with pre-sales and sales team for product demo and presentations
Qualifications:
To succeed in this position, you must:
Any graduation or a related technical field - MBA preferred
Professional certificate in Business Analysis/Banking preferred
Minimum 3 years of experience in similar role
Basic knowledge on RPA and Automation tools like UiPath, Pega, Blue Prism, Automation Anywhere etc.
RPA certification would be added advantage.
Fluency in English
Enhanced planning and organizational skills
Excellent communications and interpersonal skills
Ability to lead a team
Presentation and document preparation skills
Experience on Requirement Gathering, GAP Analysis, Requirements Solutioning and Design
F&A Domain experience is must
Req gathering and solutioning
Creating a test plan and running the test scripts
Strong consulting and customer facing skills
Excellent verbal and written skills
Develop and manage the relationship between IT, Product Team and business units
Maintaining client relationship
Supervise and guide the project & development team and ensure they are given required support
Liaise with pre-sales and sales team for product demo and presentations
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