The Security System Manager is responsible for the planning, implementation, maintenance, and monitoring of electronic security systems within an organization. This includes surveillance systems (CCTV), access control, intrusion detection, fire alarm systems, and other related technologies. The role ensures the security infrastructure effectively protects people, property, and data, and complies with relevant regulations and company policies.
Key Duties and Responsibilities
:
1. System Management & Maintenance
Oversee the installation, configuration, and maintenance of electronic security systems (CCTV, access control, alarm systems, etc.).
Ensure all systems are operating efficiently and effectively through regular inspections and testing.
Troubleshoot and resolve hardware and software issues related to security systems.
2. Planning & Implementation
Design and plan upgrades or new security system installations based on risk assessments and security needs.
Collaborate with IT, Facilities, and external vendors for smooth integration and deployment of systems.
Develop security system architecture and technical specifications.
3. Monitoring & Analysis
Monitor real-time data and system alerts to identify and respond to security incidents.
Maintain logs and records of security events and system performance.
Analyze system data to optimize functionality and coverage.
4. Compliance & Documentation
Ensure systems comply with local and international safety and security regulations.
Maintain up-to-date documentation for system configurations, maintenance schedules, and incident reports.
Participate in audits and inspections as required.
5. Team Supervision & Vendor Coordination
Manage and supervise a team of security technicians and system operators.
Coordinate with external vendors for system support, maintenance contracts, and service level agreements.
Train staff on system operations and emergency procedures.
6. Budgeting & Procurement
Prepare and manage budgets for system upgrades, maintenance, and new installations.
Oversee the procurement of hardware, software, and service contracts related to security systems.
7. Risk Management & Incident Response
Conduct threat assessments and recommend improvements to existing security measures.
Develop incident response protocols for system breaches or failures.
Participate in emergency response planning and drills.
Qualifications
:
Bachelor's degree in Information Technology, Security Management, Electrical Engineering, or related field.
5+ years of experience in security systems management or related roles.
Knowledge of CCTV, access control, intrusion detection, and other security technologies.
Familiarity with relevant standards and regulations (e.g., ISO 27001, NFPA, OSHA).
Strong leadership, analytical, and problem-solving skills.