Job Description

Are you passionate about creating exceptional opportunities in sports, enrichment and music across education? We are looking for a confident and proactive

School's Relationship Manager

to lead the coordination and growth of these programmes across a network of leading schools.

In this pivotal role, you will manage key relationships with school leaders, programme coordinators and external partners to ensure outstanding provision and high levels of engagement. From overseeing facility schedules to driving revenue and programme quality, you'll play a central role in delivering meaningful experiences for students and the wider community.

If you have a strong background in education, sport or enrichment and a talent for building lasting partnerships, this is your opportunity to make a real impact.

Key Objectives:

Build and maintain excellent relationships with all key internal and external stakeholders within allocated venues Create a cohesive ecosystem to achieve and exceed revenue targets set by senior management. Stakeholders include School Principals, Athletic/Sports Directors, ASA/ECA Co-ordinators, MSO's and Parent Relations Executives. Setup and Manage changes to the schedule of each facility timetable. Audit, Quality Assure programmes and support the development of Sports & Enrichment Working holistically with each allocated venue to achieve the best possible access times and schedule of activities and programs to enrich the students and local community. Manage and business develop Sports & Enrichment programs at all venues, including After School Activities, Academies, Events, Holiday Camps and Adult Facility Rental. Be the core stakeholder of your ecosystem and ensure you are accountable for all users being considered and serviced to a high standard Liaise closely with the FR commercial team for an appropriate handover of all bookings onsite Embrace & meet the standard operational and HSE targets as set by the senior management Ensure all activities and programs adhere to the local laws, and rules and regulations of governing bodies

Set of Required Skills, Knowledge and Behaviours:

Desired Qualifications:

Degree in sports, business or similar qualification related to the field Health & Safety Level 3, IOSH or NEBOSH equivalent

Desired Experience:

Proven experience in schools, sports and/or enrichment fields Proven experience in relationship management and customer service Basic experience in administrative roles A passion for sports and enrichment/music activities

Job-Specific Knowledge & Skills:

High level of IT Skills including CRM systems Customer service and driven to deliver excellent customer service Sports background and general understanding of sports Ability to develop relationships and strategic partnerships Creative thinker and decision-making skills Problem solving and conflict resolution High Levels of Emotional Intelligence (EQ) Time Management Administration intelligence Financial intelligence

What We Offer:

A monthly salary ranging from AED 10,500 to AED 12,500 inclusive of all allowances. Annual flight allowance Private medical insurance CPD (Continuing Professional Development) package End of service benefit Access to lifestyle discounts

How to Apply:

This is your chance to play a key role in shaping outstanding extracurricular experiences across leading schools in the UAE. If you're passionate about education, enrichment and building strong relationships, we want to hear from you.

To apply, email your CV, cover letter and relevant qualifications to careerFS.RM @ esm . ae quoting the reference RM-May25.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED10,500.00 - AED12,500.00 per month

Application Question(s):

How would you approach building a cohesive ecosystem across multiple school venues to maximise both programme quality and facility utilisation?
Experience:

schools, sports and/or enrichment fields : 1 year (Required) relationship management and customer service : 1 year (Preferred)
Application Deadline: 24/05/2025
Expected Start Date: 15/06/2025