Description

SAP Head of Delivery, North America

This is a senior management position reporting to the Head of Global Delivery.

Responsibilities:

• Lead the delivery organization for their geographic region.
• Lead, direct, and manage SAP implementation and customer support programs.
• Work at the direction of the Global Head of Delivery.
• Provide guidance and leadership to Project Managers office for customer and internal projects.
• Implements and supports Key Performance Indicators (KPIs) for delivery projects and set up structures and processes to manage them.
• Maintain regular contact with Global Delivery team and Global Head of PMO to monitor and assess project progress.
• Identify delivery risks and design and implement mitigation plans.
• Participate in defining company strategy.
• Work with Global PMO to define implementation methodologies and accelerators in alignment with SAP Activate, Best Practices, and PMI standards.
• Define implementation strategies and standards and ensure compliance.
• Review project staffing plans and budgets and provide input for delivery pricing.
• Define resource management, recruitment and services partnering strategies in conjunction with senior management.

Qualifications and Experience

• 10 plus years of experience demonstrating leadership and management experience in SAP project delivery, including remote and offshore team\xe2\x80\x99s management in Global delivery model.
• Excellent interpersonal, communication, and organizational skills.
• 5 years of leadership work experience in the professional services industry, preferred.
• Must have strong Public Sector industry experience
• Knowledge of Tax and Revenue process is desired
• Excellent knowledge and understanding of SAP\xe2\x80\x99s Activate methodology and Software Development Lifecycle.
• Detailed understanding and experience applying Project Management Body of Knowledge (PMBOK) principles and practices.
• Demonstrated in-depth knowledge of the IT service competency principles and practices.
• Experience working within multi-location teams both on-shore and off-shore.
• Experience managing large IT Programs and Projects
• Experience leading large teams in project delivery.
• Experience in client-facing roles within Large blue-chip or Big 4 consulting organizations.
• Excellent understanding of sales and marketing strategies and business processes.
• Track record of customer focus, based on openness, trust, and delivering on promises.
• Excellent customer service, written and oral communication and interpersonal skills.
• Experience working within a multi-cultural and international environment.

Other Requirements:

• National and international travel may be required.
• Ability to work in a virtual environment across multiple time zones.
• Flexibility to work non-standard hours in supporting global delivery.
• Must be fluent in English and Arabic

Education:

• A degree in Computer Science, Management Information Systems, Business Management, or a related discipline.

Certification Requirements:

• Project management certification is required (PMP)

invenioLSI offers a competitive salary structure. Apply today!
invenioLSI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. invenioLSI\xe2\x80\x99s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.