Job Description

Ladies Salon Manager cum Receptionist Required

Only female candidates will be considered for this position.
We are looking for a professional and well-spoken

Salon Manager cum Receptionist

to join our ladies salon in Dubai Silicon Oasis.

The ideal candidate will be responsible for ensuring the smooth day-to-day operations of the salon, including client handling, team coordination, daily management, and front desk duties.
This is a customer-facing role that requires excellent communication skills, strong organizational abilities, leadership qualities, and a focus on delivering an exceptional client experience.

Key Responsibilities:

Client Management:

Greet clients warmly, understand their needs, and ensure excellent service delivery. Handle client bookings, rescheduling, and cancellations (phone, WhatsApp, walk-ins, online). Manage client feedback, complaints, and ensure timely resolution to maintain client satisfaction.

Salon Operations:

Oversee daily operations, opening and closing procedures. Ensure salon areas (reception, service rooms, waiting area) are always clean, organized, and presentable. Maintain stock levels of beauty products, salon supplies, and coordinate with vendors for purchases.

Team Management:

Supervise salon staff (beauticians, hairstylists, cleaners). Prepare staff duty rosters, manage leaves and shifts. Monitor staff performance and escalate issues to the management as needed.

Reception Duties:

Answer calls and messages promptly and professionally. Maintain the appointment calendar and optimize bookings to maximize salon occupancy. Handle billing, cash register, POS system, and daily cash/till reconciliation.

Sales and Promotions:

Upsell services, packages, and salon products to walk-in and regular clients. Support the implementation of promotions, loyalty programs, and events.

Reporting:

Prepare basic daily/weekly reports on sales, customer feedback, inventory usage, and team attendance.

Requirements:

Minimum 2-4 years of experience in a salon or spa environment, preferably in a supervisory or receptionist role. Good knowledge of beauty services (hair, skin, nails, etc.) Excellent communication skills in English (knowledge of Arabic or Hindi is a plus). Well-groomed, professional appearance, and positive attitude. Basic computer skills (MS Office, POS software, appointment booking apps). Strong organizational and multitasking skills.

Salary and Benefits:

Salary Range, AED 3,500 - 4,500] Visa and medical insurance (if applicable).
Job Type: Permanent

Pay: AED3,500.00 - AED4,500.00 per month