Job Information

Industry

IT Services

Work Experience

6-8 years

City

Dubai

State/Province

Dubayy (Dubai)

Country

United Arab Emirates

Zip/Postal Code

337-1500



Functional Salesforce Consultant

Contract Duration: 3 months (Extendable based on candidate performance)

Availability - Immediate joiner
Location: Onsite Dubai

Role: Sr. Salesforce Sales-cloud Functional Consultant (support and enhancement): Total Salesforce Experience: 6-8 Yrs.

• 6-8 years of Salesforce Functional Experience in Sales or Service Cloud.

• Experience in a Large /Medium Real Estate firm (for ex: DAMAC, Dubai Properties, ALDAR, MAG, SHOBHA, etc. ).

• Must have 2-3 years of exp. In supporting real estate business as a single point of contact for salesforce related issues/enhancements/projects.

Skills:

Mandatory:

Ability to interact directly with customer and handle project from inception to conclusion independently.
Extensive experience in facing customer directly on day-to-day basis.
Must be able to steer weekly status update calls with business.
Must be able to own Day-to-Day operational issues related to process and product.
Ability to manage assigned technical resources for projects and support.
Strong understanding of Salesforce Sales-cloud architecture, its benefits and limitations.
Extensive Product Knowledge of Sales Cloud and its integration with 3rd party systems. Mainly Oracle EBS and Oracle Fusion.
Excellent experience in Salesforce administration (Managing the Users, Roles, Profiles, OWD, Sharing rules, Sandbox creation and Refresh, Creating Managed / Unmanaged packages, layouts, etc.).
Salesforce Customizations knowledge through flows, process builder, etc.

Additional Requirements:

Working experience in real estate industry is a huge plus.
Ability to define architecture options and recommendations by analyzing and reviewing functional specifications
Data Migration tools like Data Loader, Import Wizard
Experience with Draw loop and DocuSign is a huge plus.
Good understanding of Automation techniques, Agile working methodologies, Continuous Integration

Requirements

Responsibilities:

Be integral part of end-to-end project life cycle.
Provide L1, L2 and L3 support to business in fast paced environment.
Work as SPOC for SalesCloud (Sales Function).
Work closely with Technical team for System enhancements.
Creating and maintaining complete functional documentation.
Participate in making key solution and design decisions on solutions & approach.
Conducting SITs, UATs with business.
Logging work hours and work hour utilization using JIRA
Design integrations between Salesforce and other applications and get them developed by tech team.
Work closely with subject matter experts, developers, testers and business partners.

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